Job Description

Roles & Responsibilities

Location: Amman, Jordan

Job Type: Full-time

Description:

We are looking for a talented Specialist, IT PMO to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.

If you want to be part of a team that cares about impact, this is the place for you.

Key Responsibilities:

1. Portfolio & Governance Support

• Support the PMO Manager in portfolio planning, prioritization, and alignment with organizational strategy.
• Ensure adherence to PMO governance frameworks, policies, and standards.
• Monitor compliance with project management methodologies (Agile, Waterfall, Hybrid).
• Maintain and continuously enhance PMO processes, templates, and tools.

2. Project Oversight & Delivery Assurance

• Track project performance using KPIs such as scope, schedule, cost, risk, and quality.
• Conduct periodic project health checks and governance audits.
• Identify risks and issues proactively and escalate with mitigation recommendations.

3. Reporting & Executive Insights

• Develop and maintain portfolio dashboards and executive-level reports.
• Consolidate project updates into clear, actionable insights for leadership.
• Prepare reports and presentations for steering committees and executive meetings.

4. Resource & Capacity Management

• Support resource planning and allocation across projects and programs.
• Monitor resource utilization and highlight over- or under-allocation risks.
• Collaborate with functional managers to ensure optimal workforce capacity.

5. Financial Tracking & Benefits Realization

• Monitor project budgets, forecasts, and actual expenditures.
• Ensure financial governance, accuracy, and cost control discipline.
• Track and report benefits realization against approved business cases.

6. Risk, Issue & Dependency Management

• Maintain centralized portfolio-level risk and issue registers.
• Identify and manage inter-project dependencies.
• Ensure timely escalation and resolution of critical risks and issues.

7. Tools, Systems & Data Management

• Administer and optimize PMO tools (e.g., MS Project Online, Power BI).
• Ensure data accuracy, consistency, and integrity across systems.
• Promote adoption of PMO tools and best practices through training and support.

8. Continuous Improvement & PMO Maturity

• Identify opportunities to improve PMO efficiency and maturity.
• Benchmark against industry best practices and implement enhancements.
• Support audits, assessments, and maturity evaluations.

9. Mentoring & Capability Building

• Mentor and guide junior Project Managers and PMO team members.
• Support training initiatives and knowledge-sharing programs.
• Contribute to fostering a high-performance and collaborative PMO culture.

Qualifications:

We are looking for candidates whose experience and skills align closely with the qualifications outlined below:

• Bachelor s degree in Business Administration, Project Management, IT, or a related field.
• Minimum 5 8 years of experience in PMO, project/program management, or portfolio management.
• Professional certifications such as PMP, PRINCE2, PMI-PgMP, or equivalent is highly desirable.
• Strong knowledge of project management methodologies (Agile, Waterfall, Hybrid).
• Experience with PMO tools such as MS Project Online, Power BI, or similar platforms.

Skills:

• Strong analytical and problem-solving skills.
• Excellent reporting and data visualization capabilities.
• Effective stakeholder management and communication skills.
• High attention to detail and organizational skills.
• Ability to work in a fast-paced, multi-project environment.
• Mentoring capabilities.