Finance Manager

Translated
On-site Full Time
Jordan , Amman
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Job Details

Description<\/h4>\n

About Open<\/strong>
\nOpen.cx is the unified AI customer support platform automating 70%+ of interactions for enterprises like MoneyGram and Mollie. Backed by Y Combinator, X by Unifonic, and Shorooq Partners, we recently raised $7M+ to scale our operations across MENA and globally. We are moving from a startup phase to a high-growth scale-up, and we need a financial architect to build the foundation for that growth \u2014 and stay with us all the way to the next decade of scale.<\/p>\n\n

Your mandate<\/h4>\n

Own the financial engine of a company on a 3\u20135x ARR year, scaling from a handful of enterprise logos to category-contender status.
\nBuild the planning, reporting, and operating cadence that lets every team \u2014 GTM, product, ops \u2014 make sharper decisions, faster.
\nOwn the next two priced rounds. Build the model the leads will actually pressure-test. Quarterback diligence. Sit at the table for term sheets.
\nBe the partner who tells the founders the truth about the numbers \u2014 and the strategist who shapes pricing, packaging, market expansion, and headcount because of them.
\nIf you're successful, you'll materially shape Open's growth trajectory and be the finance leader on the cap table at every subsequent round.<\/p>\n\n

What you'll do \u2014 year one<\/h4>\n

Today, finance at Open lives in the founders' heads, a few spreadsheets, and our outsourced accounting partner. Your first major mission is to turn that into a structured, compounding system \u2014 a single source of truth on revenue, cash, burn, runway, unit economics, and pipeline that the leadership team trusts and acts on every week \u2014 and that the Series A leads will buy.<\/p>\n\n

First 100 days<\/strong><\/p>\n

    \n
  • Listen tour: founders, every GTM leader, every customer-facing team. Map how money actually moves today.<\/li>\n
  • Stand up the weekly metrics email and the monthly board pack v1.<\/li>\n
  • Clean up the chart of accounts, compress the close to 5 business days.<\/li>\n
  • Build the v1 forecast model that survives contact with reality. Run it weekly.<\/li>\n
  • Pick the finance stack (NetSuite or QBO + Stripe\/Maxio + Brex\/Ramp\/Pleo + Pigment\/Cube\/Mosaic).<\/li>\n
  • Diagnose the unit economics: AI cost per resolved ticket, gross margin by segment, CAC payback by channel.<\/li>\n<\/ul>\n\n

    Months 4\u20139<\/strong><\/p>\n

      \n
    • Quarterback the Series A. Model, narrative, data room, diligence, term-sheet review.<\/li>\n
    • Stand up multi-entity consolidation cleanly (EU\/US subsidiaries).<\/li>\n
    • Build the pricing and deal-desk function \u2014 enterprise contract reviews, custom terms, ASC 606 compliance.<\/li>\n
    • Establish board cadence and investor reporting that the next round's leads will trust.<\/li>\n<\/ul>\n\n

      Months 10\u201318<\/strong><\/p>\n

        \n
      • Hit the targeted ARR WIG. Be the finance leader at the table for every enterprise close.<\/li>\n
      • Stand up audit-readiness in advance of Series B.<\/li>\n
      • Partner with CEO on geographic expansion math, M&A signals (acquihires, tuck-ins), and pricing 2.0.<\/li>\n<\/ul>\n\n

        Year 2 and beyond<\/strong>
        \nSeries B prep and close. Team scales to 7\u201312. Audit, tax, treasury, FX program.<\/p>\n\n

        Requirements<\/h4>\n

        What makes us excited about you<\/h4>\n

        You're a player-coach, and you're proud of it.
        \nYou're not above the spreadsheet. You can build the model on a Saturday and present it to a Sequoia partner on Monday. You're hiring your first report, but you're also the one who fixes the broken VLOOKUP at 9pm because the board pack ships tomorrow. You'll grow out of the spreadsheet work \u2014 but not for 12 months, and you're clear-eyed about that.<\/p>\n\n

        You're a first-principles thinker who loves to build.
        \nYou see chaos \u2014 disconnected systems, copy-pasted spreadsheets, inconsistent definitions of ARR \u2014 and your brain instantly starts drawing the clean version. You have strong opinions on what \"good\" looks like and you know how to get there one quarter at a time.<\/p>\n\n

        You're commercial, not just operational.
        \nYou're as comfortable in a pricing conversation as a close. You can read a usage-based contract and tell the AE what to push back on. You've sat across from a CRO and made them change their mind on a pricing tier with one chart.<\/p>\n\n

        You're AI-native \u2014 and you can prove it.
        \nPulling from Salesforce, Stripe, accounting platforms, billing, and spreadsheets doesn't intimidate you. SQL is a plus. But what we really care about: you've already wired AI into your finance workflow \u2014 Claude, MCP servers, Cube, Pigment, Mosaic, custom GPTs, agentic automations. You can show us a workflow you built last quarter that compressed a finance task by 5\u201310x. You read MCP server release notes for fun. When a new tool drops, you've tried it before your CEO sends you the link.
        \nWe are an AI company. Our finance leader uses AI like our engineers do \u2014 as the default, not the exception. If \"I'm excited to learn about AI\" is your answer to this, you're not the right person for this seat.<\/p>\n\n

        You care about outcomes, not output.
        \nYou want to move charts and real numbers \u2014 runway extended, gross margin lifted, fundraise closed at a better valuation. You're comfortable designing the metric and proving impact.<\/p>\n\n

        You can sit at any table.
        \nYou can sit with our CEO, an enterprise CFO at a $5B payments company, a Sequoia partner, a Jordan-based engineer, and an SDR \u2014 and translate seamlessly between them.<\/p>\n\n

        You're creative and unafraid to be wrong.
        \nYou generate ideas constantly, test them quickly, and iterate without ego. You'll change your mind in public when the numbers say so.<\/p>\n\n

        Bonus<\/h4>\n
          \n
        • Experience at a YC-backed SaaS company, ideally infra\/AI\/CX.<\/li>\n
        • Multi-entity, multi-currency operating experience (especially MENA + EU + US).<\/li>\n
        • Lived through one IPO, acquisition, or unicorn round as part of the finance team.<\/li>\n
        • Network into top-tier Series A\/B investors who would back our next round.<\/li>\n
        • Understand usage-based or hybrid pricing models in B2B SaaS.<\/li>\n
        • You've used an MCP server, custom GPT, or Claude-driven workflow inside a finance org. We will ask to see it.<\/li>\n
        • You contribute publicly on AI-in-finance \u2014 posts, talks, GitHub, Substack \u2014 even casually.<\/li>\n<\/ul><\/p>

          <\/p>

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