Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

About the Role

As part of the Commercial Team, the Sales Executive is responsible for driving revenue and developing business opportunities by building strong relationships with clients, identifying new accounts, and promoting the full range of hotel services. This role works closely with clients, Four Seasons hotels, and industry partners to maximize sales opportunities while delivering exceptional service and supporting the hotel’s overall commercial objectives.

What You Will Do

· Make telephone and personal sales calls on accounts within assigned market areas and follow up promptly with appropriate action.

· Prospect and develop new accounts and business opportunities.

· Follow up on all leads and maintain strong relationships with Worldwide Sales Offices (WSOs) and other Four Seasons Hotels.

· Negotiate with clients to achieve maximum revenue and profitability while meeting client needs.

· Evaluate, solicit, sell, and confirm business to achieve individual goals and overall budgeted sales and profitability.

· Qualify prospective leads based on their potential profitability.

· Develop client data and recommend programs and alternative proposals to meet clients’ needs.

· Report monthly performance against assigned plans and goals.

· Maintain comprehensive knowledge of the competitive local landscape.

· Promote and sell all hotel services.

· Maintain an effective and professional plan of correspondence with clients and business partners.

· Keep supervisors promptly and fully informed of any problems or matters of significance requiring attention and corrective action.

· Participate in sales meetings and relevant industry organizations to represent the hotel and Four Seasons professionally.

· Maintain a professional appearance and conduct personal behavior in a mature and professional manner when representing the hotel or company.

· Follow all hotel policies, safety protocols, and cleanliness standards.

· Maintain discretion and professionalism when interacting with guests, clients, and business partners.

· Work professionally and cooperatively with colleagues and supervisors, contributing to a positive and respectful team atmosphere.

· Participate in regular team meetings and ongoing training to support service excellence.

· Adhere to company policies, grooming standards, and performance expectations.

· Comply with Four Seasons Category One & Two Work Rules and Standards of Conduct (EmPact).

What You Bring

· Bachelor’s Degree or Diploma in Business Administration.

· A minimum of 1 year of experience in the same or a similar position.

· Excellent verbal communication skills in both Arabic and English.

· Strong attention to detail.

· Strong interpersonal, negotiation, and relationship-building skills.

What We Offer

· Competitive salary and comprehensive benefits package.

· Excellent training and development opportunities.

· Employee discounts and complimentary stays at Four Seasons Hotels and Resorts worldwide.

· Recognition programs and employee wellness initiatives.

Schedule & Hours

· Full time Job.

· Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.