On-site Full Time
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Company

Job Details


  • Maintain accuracy and preciseness in routing calls and offer customer service to visitors and callers , greets customers when they come into the showroom, answers their questions and directs them to the appropriate staff member. answers all incoming calls, takes messages and transfers callers to the appropriate department

  •  Answer a multi-line phone system and directing calls to the appropriate departments

  • Greet and assisting visitors as well as general clerical responsibilities and some data entry.

  • Type memos, Data Entry duties as per department managers requests

  • Transfer calls to the users

  • Ensure 100% accuracy in any data provided over the phone or direction asked.

  • Maintain updated phone schedule at all time based on resource changes and send updated list to all employees at all time.

  • Ensure that the phone does not stay busy for long times.

  • Reduce Mobile phone calls and ensure all are monitored.

  • Greeting the showroom customers and assisting them by providing the information needed or referring them to the correct staff member.

  • Documenting customers who come into the company, noting basic demographic information and contact information.

  • Performing general administrative duties, such as taking care of plants and straightening magazines, to maintain the lobby or reception area.


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