Job Purpose

The Finance Operation Support Officer is responsible for supporting REACH projects and providing the REACH team with financial management, follow-up, assets, equipment and human resources support. Liaison between REACH project/field teams and the relevant supporting team (finance, logistics, administration). Support information flow between REACH and the supporting teams of ACTED. Also, the Operation support officer should be up to date with ACTED finance, HR, logistics, and security procedures and ensure they are applied as relevant to the projects and activities of REACH.

Duties and Responsibilities

The Operations support Officer is responsible for completing the following tasks:

Finance:

1.      Following up on REACH projects’ financial follow-up sheets on monthly basis to ensure spending and financial allocations are matching allocation tables, while providing a detailed proposal showing the financial situation and future plan for the leaded projects.

2.      Supporting REACH management with the follow up on REACH projects spending.

3.      preparing budget proposals with REACH with the support of REACH management, and participate in budget-related meetings to be able to work closely with all program teams in any new proposal development and ensure that at all time, primarily budgets are presented with the internal format before they are converted to the donor format and in line with ACTED guidelines.

4.      Preparing and following up with REACH teams in the bases on program spending plans and financial tracking system in monthly basis.

5.      Follow up on monthly basis on REACH field Enumerators monthly allocation and support in planning ENs allocation during the year.

6.      Support in audit preparations and meetings when needed.

7.      Following up with any task as requested by Operation Support management.

Logistics:

8.      Supporting REACH Country Coordinator, GIS Assistants, Assessment Assistants, Field coordinators, senior field coordinators and other REACH staff with the planning of equipment needs vs available fund under REACH projects.

9.      Being aware of ACTED procurement guidelines and lead in times for procurement, and ensuring they are applied.

10.  Liaising with logistics teams in Amman or the bases regarding the tracking and management of REACH stock and assets as well as the timeline of procurement under REACH projects. This could include smart phones, laptops, printers, GIS equipment, cars.

11.  Confirm and follow up on the general REACH stock of equipment and materials and point the needs of any on monthly bases.

Administration:

12.  Supporting REACH recruitment by planning staff needs with REACH project focal points VS available fund, placing requests and following up their progress.

13.  Keeping up to date with any new HR policies and communicating them to the different project teams via Officers or (Senior) Field Coordinators.

Security:

14.  Keeping up to date with security policies, evacuation plans and ensuring project staff are informed.

Other:

15.  Maintain close contact between field/project teams to be informed of developments in project activities which may require FLATS support, and following up as needed with logistics, administration and finance teams.

16.  Ensure that operational activities are executed within allocated budget and time line.

17.  Any other duties as required to support the running of REACH activities from REACH Operation Support Manager.

Key Performance Indicators

The key performance indicator (KPI) is a measurable value that demonstrates how effectively a company is achieving key business objectives. Organizations use KPIs to evaluate their success at reaching targets

• FLAT Working Plan; For each new project conduct pre-launch meeting to understand and plan for the programmatic FLAT needs and create a clear FLAT working plan trying to match field and assessment needs (F&M).
• Ability to conduct budget review (identifying amounts spent so far and entering forecasts) in monthly basis.

Identify budget lines to be used and major underspend or overspend.

Skills

QUALIFICATIONS

• Bachelor’s university degree as minimum;
• Fluent Arabic with excellent English (written and spoken);
• Excellent writing and communication skills;
• 2 to 4 years work experience with an INGO in an emergency and/or development setting with financial management background;
• Ability to work under pressure in a high-pace environment;
• Good organisational and prioritisation skills;
• Proficiency in Microsoft Office, Microsoft Excel and Outlook;
• Strong interpersonal skills;

Strong analytical skills;