Project Background:
The Jordan Himaya project is a USAID-funded activity that aims to enhance access to and quality of essential services and protection for survivors of gender-based violence (GBV) in Jordan. The project has two outcomes: 1) survivor-centered institutional capacity improved, and 2) legislative frameworks for protecting survivors and responding to violence strengthened. To achieve these outcomes, the project will apply a survivor-centered systems-strengthening approach to improve prevention, response, and protection services, and to support the development and implementation of survivor-centered legislation and policies. The project will work with and through local partners, including a Jordanian partner consortium and an all-Jordanian key personnel team, to leverage their expertise and ensure the sustainability and impact of the project interventions. Outcome 1 will inform research, advocacy, and policy changes in Outcome 2, while reforms supported under Outcome 2 will be implemented and enforced by institutions and service providers that have gained stronger capacity under Outcome 1.
Role’s Purpose:
The Human Resources & Admin Manager supports the project team in all Human Resources activities according to DAI’s policies and procedures and USAID requirements. S/he supports DAI recruitment and staffing and the onboarding process. Furthermore, the Human Resources Specialist maintains employee records and ensures all personnel files are complete and up-to-date. S/he provides guidance and support to employees on HR-related matters, including benefits, leave management and performance evaluations.
Key Duties and Responsibilities:
- Identify qualified candidates and invite and encourage prospective candidates for employment. Screen candidates in collaboration with the hiring unit, short-list the ideal candidates, participate in interviews, and make hiring recommendations; inform short-listed candidates for test/interviews and the final result; notify applicants of results of the selection process and prepare job offers; check references and suitability of applicants before making the offer; discuss recruitment policies with superiors to ensure the effectiveness of selection techniques and recruitment programs; ensure transparent and bias-free recruitment process.
- Ensure recruitment is compliant with the DAI policies and procedures as well as USAID requirements and Jordan laws.
- Proactively ensure gender equity and social inclusion in recruitment processes and find creative ways to ensure that the Himaya team of professionals is diverse and inclusive.
- Provide applicants and new hires with information about the job including hours and pay, tasks, responsibilities and working conditions.
- Plan and deliver training sessions regarding human resources, including travel to regional offices for training if needed.
- Conducting orientation sessions for new employees to familiarize them with the DAI's policies, procedures, and culture.
- Establish calendar and process for completing annual and probationary employee performance evaluations. Train supervisors charged with conducting evaluations of staff members in their units and monitor compliance with the process. Track and notify managers when annual appraisals are due – managing any resulting staffing change requests and contract amendments – ensuring that policies and procedures are followed according to the Personnel & Policy Manual.
- Establish and maintain a database of all employee contracts with contract start and termination dates and information on starting salary and increases; coordinate and supervise the preparation of employment agreements for all the Project´s staff.
- Assist in updating personnel and policy manual, review and/or advice on policy change, dissemination and implementation of new policies from HO or management.
- Ensure all documentation is provided to departing staff, including exit orientation and return of all project properties to relevant departments; assist in drafting termination letters (when needed) and orient departing employees on the benefits they are entitled to.
- Enter HR data into Technical, Administrative, and Management Information System (TAMIS) and generate required reports.
- Ensure accurate recording of office personnel and pay records, including leave taken and available, and advise the Director of Finance and Operations of the status of such issues monthly.
- Supervise/Manage maintenance of all staff timesheets, prepare monthly timesheet report to finance including leaves taken, changes in status, increases or transfers for the payroll.
- Establish and maintain system for personnel files in the Amman office.
- Establish and maintain a complete set of Organizational Charts, update and distribute them regularly to key staff within the project.
- Organize team building activities with the staff to promote teamwork and other types of activities that promote a cordial and results-oriented work environment.
- Manage all closeout related duties for Human Resources throughout final project closedown.
- Understand DAI and USAID rules, regulations, processes and systems for compliant project implementation.
- Ensure safeguarding of staff and a strict zero tolerance policy towards corruption and unethical behavior
- Uphold DAI ethics and values in all aspects of the job.
- Perform other related duties as required.
Qualifications
- Bachelor's degree in Human Resource Management or related field. An advanced degree or its equivalent is preferred.
- 7+ years’ work experience in Human Resources, including recruitment, negotiation, employee performance management, and compliance.
- Prior experience working on USAID or other donor-funded projects.
- Prior experience working in Jordan.
- Knowledge of Jordan's Labor Law and/or Legal Regulations on labor is required.
- Professional proficiency in English and Arabic is required.
- Computer literate with experience in e-mail, word processing, and spreadsheets.
SKILLS
- Ability to multi-task and prioritize tasks.
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