Main Job Responsibilities:

Product Strategy:

• Support strategic product roadmap that outlines the key initiatives, features and enhancements planned for the product over time.
• Articulate the product vision and value to our customers
• Understand the market trends and customer needs to shape the product direction

Project Delivery

• Works closely with Project/Delivery manager on project timeline, deliverables, and scope management
• Responsible of executing Avertra’s methodology (MiFlow)
• Establish product requirements: Collect, clarify and translate specific business requirements into documentation and conceptual designs from which technology applications and solutions can be developed
• Create, maintain, and prioritise the product backlog; lead backlog grooming to decompose and estimate stories
• Ensures that user stories are concise, understandable and actionable for the development team
• Leads sprint planning sessions to select user stories for each sprint based on the team’s velocity
• Leads daily stand-up meetings, sprint reviews and sprint retrospectives
• Works closely with Project/Delivery manager on project timeline, deliverables, and scope management
• Engages customer to gather product feedback to ensure their needs are being met.
• Create mock-ups and work with UX on design
• Define acceptance criteria for user stories, ensure the project team understands the expected outcome.

Team Collaboration:

• Communicate with stakeholders: Act as a connection point between technology specialists and business end users to facilitate the design and modification of systems to realize business strategies
• Train other teams on the core product value proposition and the problems the product solves
• Provide implementation support to cross-functional teams
• Contribute to the development of marketing, communications, and training in support of the prioritised programs
• Advise and consult with cross-functional and cross-business unit stakeholders in support of development initiatives that span the end-to-end value chain
• Provide project health status to upper management.
• Provide knowledge transfer of product to the Customer Success team

Skills

Needed Competencies:

Project Definition & Design:

• Participate in exploratory discussions regarding desired business operations performance improvements.
• Review and analyze current IT systems, documentation, and work process requirements to identify system capability gaps.
• Document current – and future – business/system/data flows.

Development & Testing:

• Work with the development team in an advisory capacity to produce new systems.
• Work with the testing team to develop relevant test scenarios and testing plans.

Implementation, Maintenance & Monitoring:

• Facilitate implementation or roll-out of new functionality (e.g.assist with the design, development, and sometimes delivery of training for end users).
• Plan and develop strategies to convert data from the current system to the new structure, if required.

Process Review & Enhancement:

• Perform continuous reviews of a process or system to align processes with changing business conditions and new products and service offerings.
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Knowledge, Skills and Abilities:

• Specific knowledge of systems design methodology, analysis frameworks, and business process reengineering and modelling techniques
• Familiarity with project management tools, process documentation tools, software testing and user acceptance testing techniques
• Highly detail-oriented by nature
• Strong relationship management skills
• Ability to prioritize and balance multiple tasks or projects

Preferences:

• Certification of Capability in Business Analysis (CCBA)
• Certified Business Analysis Professional (CBAP)
• Disciplined Agile / Agile Product Owner Certification
• Scrum Certification

Education:

Undergraduate University Degree in the fields of: Computer science, technology, business, management information systems, economics, engineering

Experience:

3-5 years in related field