International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website for reporting misconduct: www.InternationalMedicalCorps.ethicspoint.com. Please do not submit your CV or application to this website, it will not be considered for review. 

Job Title: Health Informatics Assistant FSR # 549

Location: Amman

Job Summary

Health Informatics Assistant will assist in digital transformation of health records management in various International Medical Corps Missions.  He/She; hereafter referred to as ‘He’ is responsible for implementing and supporting health & pharmaceutical information systems in IMC’s missions globally. He will provide technical and administrative support for implementation of information management system in projects identified by the Health Informatics department.

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.

Main Tasks and Responsibilities

Description of Responsibilities:

A. Project Implementation

1. He will oversee the implementation of the system by monitoring the progress and will be primary focal person for any concerns and queries from the user.

2. He will assist in a ‘Help Desk’ to provide remote guidance to the users and support in resolving any issues that may arise.

3. He will assist in the development of implementation plans prior to roll out of the program in collaboration with the field.

4. He will create user supporting material and self-training modules for the Pharmacy and Health Information Management systems.

B. Training & Support

1.  Meet users to gather information about their requirements and to find out what needs researching, designing or usability testing.

2. Be involved in sketching, prototyping and on occasion user testing, before passing the design onto the development team.

3. Work closely within a multidisciplinary team, including web developers and programmers

4. Assess individual and group training needs; maintain individual and group training records

5.  Provide support and guidance by demonstrating knowledge of software, services, and best practices.

6. Provide users training including on-site support during enrollment, as well as post enrollment support.

7. Develop software policies, processes and guideline to ensure compliance

8.  Build an internal wiki with technical documentation, manuals and policies.

9.  40% travel to low-resource settings is required.

10. Any additional tasks as assigned by the direct supervisor.

Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.

 Qualifications 

• Bachelor’s degree in pharmacy, nursing, information technology, management information systems (MIS), computer science (CS), or a related health or IT field.
• Minimum 3 Months experience including volunteering or internship.
• Experience in Health IT experience is preferable.
• Enterprise Resource Planning [ERP] and electronic health record (EHR) knowledge is preferable.
• Very good English language.

Child Safeguarding

International Medical Corps is committed to child safeguarding and expects all employees to strictly adhere to the values and principles of the International Medical Corps Child Safeguarding Policy.

Code of Conduct

It is our shared responsibility and obligation to prevent matters involving Sexual Exploitation & Abuse, trafficking in Persons, Child Safeguarding and any suggested violation to our Code of Conduct, which may involve Conflicts of Interest, Fraud, Corruption or Harassment.  If you see, hear or are made aware of any suggested activities then you have an obligation to report.

Compliance & Ethics

Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.  Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values.

Equal Opportunities

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

This job description is subject to periodic review and adjustment in order to achieve International Medical Corps goals in Jordan, and any changes to the job description will be discussed and agreed

“I hereby certify that all the information provided through the application and CV are accurate and the supportive documents are available upon request, any false information provided will cause cancelation of the application and applicant will be subject to legal action”.

Our screening process will be on a rolling basis, once a candidate is selected the announcement will be closed.