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HC Customer insight

locationsAlgiers, Algeria time typeTiempo Completo posted onPublicado hoy job requisition idR-85348

Company Profile

At Unilever you are more than your job title, you are part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us.
We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Surf.
Be part of the most successful purpose-led business in the world. Have the opportunity to see the true impact that you’re having in the work you do - every small thing counts.

Job Scope

Manage all CSP operational aspects.

Roles & Responsibilities

1. Chanel Growth Strategy
· JTBD of each channel
· Assortment by channel / sub channel
· Promo strategy by channel by category based on learning from post-evaluation and deliver category objectives.
· Planogram by channel by category
2. Innovation
· Business Case, Forecast build up, Selling story …
· Landing & Follow up post launch
3. Target & Budget
· Coordinate with cross-functions to implement category plan across channels.
· Set & Own channel / category growth
· Set & Own TTS level per category to ensure optimize return on investment.
· Manage PE Trade Budget
4. Pricing & Promo mix
· Be the guardian of price respect between channels
· Lead monthly forecasting process, report and own Pricing & Promotions Mix
· Competitive Review
5. Execution
· Deploy strategically aligned commercial plan in Market
· Activations strategy per customer / channel
· Set permanent visibility plan
· KPI Definition & follow up (GT : ECO / BP / LPPC & MT OSA / NPD / SOS / SOF…)
· Retail Audit / Shopper insight analysis
· Sell in & sell out analysis to define Gaps, Risks & ops on the short term forecast
· JBP with Key customers / KDs
· Loyalty plan Design & Execution
· Month lading follow up
· Slobs at KDs / secondary near expiry & expiry
6. Key meetings to attend
o S&OP Meetings (Car, DPM, DSR)
o CBR
o Business waste Geodis
o Worm
o GT / MT Meeting
o DR Losses MT/ CS calls MT

Other requirements

o Trade visits frequency: 30% of time should be on trade or shopper visits
o Interactions within the business: Ability to collaborate across multiple teams and functions including CD, Marketing, Supply Chain and Finance.

Key Competencies & Skills

Growth Mindset
Consumer & Customer Focus
Bias for Action
Responsibility & Accountability
Building Talent & Teams
Strategic influencing between Marketing and CD, and strong demonstration of team commitment and leadership within the geographic scope
Effective use of SAP, SAS. and Microsoft office.
Analysis skills and data CD driven
Unilever es una organización comprometida con la equidad, la inclusión y la diversidad para impulsar los resultados de nuestro negocio y crear un futuro mejor, cada día, para nuestros diversos empleados, consumidores globales, socios y comunidades. Creemos que una fuerza laboral diversa nos permite igualar nuestras ambiciones de crecimiento e impulsar la inclusión en todo el negocio. ¡En Unilever estamos interesados en que cada individuo traiga su 'Whole Self' al trabajo y esto te incluye a ti! Por lo tanto, si necesita algún requisito de soporte o acceso, le recomendamos que nos avise en el momento de su solicitud para que podamos apoyarle a través de su viaje de reclutamiento