Responsabilités principales :

• This role is responsible for identifying and assessing training needs, creating tailored training plans, and implementing with regional office collaboration various training methods to enhance employee’s skill and performance.

• To support the delivery of learning and development strategy to drive business improvement and enable sales team to achieve business objectives and personal development.


• To execute strategies to develop talent within the organization through innovative and cost-effective means, that strengthens our position as a preferred employer.


• To support the commercial team to shape and drive talent development and rewards and recognition initiatives across the country in support of the current and long-term business objectives and business growth.


• Create Training programs to address skill gaps in employees.


• Develop onboarding programs for new employees.


• Conduct surveys to gauge the effectiveness of programs.

• To support the expected substantial profitable growth of the business throughout Algeria


• To strive to be competent in solutions design and sector-specific skills/tools


• To work on reengineering of unprofitable opportunities


• Able to provide solutions analytical support for implementation.


• To be able to develop strategy, tactics, sales plans and profit targets.


• Able to identify and report on business opportunities in target markets.


• Acting as an ambassador and role model for your business


• Must be able to take responsibility for profit and loss


• Increasing market share in existing markets and maximize new business development opportunities.


• Achieving targets for revenue, profitability, and sales growth


• Develop and maintain strong existing customer relations and loyalty


• Respond to customer enquiries / complaints


• Lead in engagements and strategic customer interfaces with key Corporate Customers


• Provide marketing & sales advice/information to management team to facilitate business review & evaluation.


• Support Business Development department to fine tune strategic directives


• Drive and develop new business opportunities.


• Drive market profiling to understand and identify market opportunities.


• Lead sales initiatives to drive revenue growth.


• Work together with DHL Express and other group entities . cross selling opportunity market sizing etc.


• Must achieve sales business targets.


• Analyze costs and cost structure and derives improvement measurements and actions.


• To train and mentor Sales team on specific skills and project

KNOWLEDGE, SKILLS AND EXPERIENCE

• Bachelor degree in relevant field required.


• Great command in PowerPoint skills


• Leadership through effective communication


• Fluent English skills


• Knowledge and experience in managing a logistics operation.


• Business development experience (proposal design, costing, commercial awareness)


• Good Implementation experience.


• Strong skills in IT related aspects of logistics.


• Excellent presentation and People management skills


• Ability to adapt to and thrive in fluid environment with constant changes and information gaps


• Good team player and positive in outlook and attitude


• Deep understanding of business principles and language, including knowledge of finance and profitability