Organisation Background:

Founded in 2011, the International NGO Safety Organisation (INSO) is an international non-governmental organisation that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations, and training.

INSO provides daily support to more than 1000 NGOs operating in 16 of the world’s most insecure countries.

INSO is registered in the Netherlands with its headquarters based in The Hague, the international city of peace and justice.

INSO Syria:

The Syria programme supports more than 241 NGOs to deliver vitally needed aid and assistance to an estimated 13.1 million people in need across the country. First launched as an emergency response operation in 2014, INSO Syria has grown to become a regional programme, present in all of the regional Syria response hubs.

Overall Purpose of Role:

Under the direct supervision of the Country Director, the Reporting Officer is responsible for facilitating the coordination of high-quality and timely inputs for donor reports, assisting with grant management and communications tasks including the collection of success stories, and act as a focal point for consolidation of indicators and means of verification at the country level. This position will work closely with colleagues at headquarters, including the Grants Manager, MEAL Manager and Communications Manager.  The successful candidate will have excellent communication and writing skills in English, the ability to prioritize competing tasks, initiative and attention to detail.

The Reporting Officer position is an interesting, multi-disciplinary role, offering a unique opportunity to work in a close-knit team that is supporting safety and access in the NGO community.

Major Responsibilities:

• Track external reporting dates according to the contractual obligations of INSO, and ensure timely communication of internal and external reporting deadlines with the field programme staff
• Support Country Director in consolidation and editing of the donor reports, proposals, and modification requests
• Regularly collect, write and consolidate success stories through interaction with the field programme staff for both internal and external audiences, working closely with the Communications Manager for collecting external communication material
• Act as brand ambassador for the country office, guiding colleagues on donor and INSO visibility as well as brand application
• Facilitate content collection activities such as photoshoots and interviews, including administrative assistance and in-country coordination
• Maintain an output tracker and store means of verification, and supporting field programme team with archiving and data cleaning
• Work with the country management team for grant opening, review, and close-out meetings, archiving the minutes of meetings and circulating action points
• Work with the CD and Information Management Team for the creation of a Dashboard to monitor KPIs, Service Delivery provision and program milestones.
• Support the country director for archiving contract-related documents and internal materials

Mandatory Requirements:

• Bachelor’s degree in political science, international relations, or a relevant social sciences discipline. A Master’s degree would be preferred.
• Excellent writing, reading, and speaking skills in English
• Advanced knowledge of MS Office applications, including Word, Excel, PowerPoint, and Microsoft Projects.
• 2-3 years of work experience, preferably with an NGO
• Systematic, proactive, innovative, self-motivated and detail-oriented

Preferred Characteristics:

• Familiarity with the US and European donors including BHA, ECHO, SDC, SIDA, FCDO etc.
• Previous experience in grants, MEAL or communication departments
• Understanding of the work and nature of NGOs

Key Personal Competencies

• A proactive and outgoing with good communication skills
• Ability to prioritize, take initiative, and work with limited supervision
• Team player 
• Excellent interpersonal skills
• Time management skills

INSO’s Safeguarding Policy

INSO is fully committed to safe recruitment, selection, and vetting of all potential new staff, trustees, and volunteers, and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.

Terms & Conditions:

12-month renewable. $2,300 per month salary, 1.75 working days annual leave per month, Private health insurance coverage in Jordan, and AD&D insurance.

How to apply

Please submit completed applications to [Click to show email] and reference ‘Reporting Officer” in the subject line. Applications should be in English and include:

• An updated CV (maximum 3 pages).
• A one-page cover letter detailing why you are interested in working for INSO and how your qualifications align specifically with the competencies required for the role.
• An original writing sample (1-5 pages long maximum) would be preferred, but it is not mandatory.

Please do not send any additional information.  Only short-listed candidates will be contacted.