Job Brief:

Responsible for planning, designing, deploying configuration, troubleshooting and executing UAT for Network Security solutions at enterprise clients, as well as supporting them as matter of on-site support during the commitment period.

Key Responsibilities

• Participate in designing Network Security solution as per standards, and build the project BOQ/BOM.
• Work with clients to better understand their requirements and develop innovative solutions to fulfill their business and technical objectives.
• Work closely with procurement department and technology vendor for pricing the proposed Network Security solutions.
• Help presales team in presenting and demonstrating Network Security solutions, as well as building the proposed. technical write-up for the targeted solution(s) including scope of work, responsibility matrix, SLA with vendor…etc.
• Take accountability for overall Network Security solutions activation project performance, manage project with defined contract, ensure project plan, measure project performance, and take corrective actions.
• Interface with customers on all technical matters including lab trials, testing, and deployments.
• Help to fulfil the technology vendor(s) requirements to maintain the partnership as addressed by Product Manager.
• Assist in creating processes, detailed documentation, and artifacts that will be used at scale to develop and evolve enterprise technologies.
• Support business team by engaging with clients to maximize the adoption of new network technologies across the business and the use cases that it enables in support of a client’s digital transformation.
• Work with Umniah stakeholders and customers to converge on offering requirement.
• Work on defining a detailed technical requirements and system-level design (SLA), as well as provide architectural expertise and guidance.
• Support enterprise clients whether remotely or on-site and fulfil the SLA as proposed to client, measure the performance and write RFOs.

Technical Skills & Knowledge:

Essential:

• Experience in configuring and troubleshooting Cisco ASA
• Excellent command of computer skills (Microsoft Office)
• Very Good command of English language both speaking and writing
• Very Good command of communication skills
• Very Good command of technical writing and reporting skills

Desirable:

• Experience with large enterprise network designing and support
• Excellent understanding of platform and network security technologies
• Good knowledge in NIST Framework and ISO27001
• Good knowledge of scripting using Python and PowerShell
• Good knowledge of project management fundamentals