Job Description:
- Own day-to-day project coordination across internal teams, vendors, and client stakeholders using Avertra’s agile delivery framework (MiFlow) and other project-specific methodologies as needed
- Support Project Managers and Delivery Leads in executing IT and digital transformation projects, ensuring alignment with timelines, budget, and scope
- Coordinate and facilitate meetings and ceremonies including sprint planning, demos, retrospectives, and client status calls, with clear agendas, follow-ups, and outcomes tracked via MoMs and action logs
- Track and manage project documentation including:
- Minutes of Meeting (MoMs)
- Action items and task assignments
- Dashboards, timelines, and delivery milestones
- Risks, blockers, dependencies, and change requests
- Use project management tools such as Jira, Aha!, Confluence, Microsoft Project, and Excel to manage progress, visualize workstreams, and maintain traceability across all phases of the project lifecycle
- Prepare project performance and financial reports, supporting monthly invoicing by gathering timesheets, verifying against contract/SOW terms, and collaborating with the accounting and legal teams
- Communicate with client stakeholders to capture requirements, provide updates, and ensure feedback loops are closed in a timely manner
- Coordinate with vendors and third-party providers to ensure deliverables are on track, documented, and escalated when necessary
- Follow up on pending tasks, deliverables, and open items to ensure accountability and avoid delays across internal and external teams
- Support testing, demo readiness, and user acceptance testing (UAT), including coordinating logistics, managing test scripts, and aligning internal teams to delivery priorities
- Maintain and improve project templates, trackers, and processes to drive operational efficiency and standardization across the delivery organization
Skills
Requirements
Needed Competencies:
- Strong understanding of project lifecycle management in digital transformation environments.
- Effective communication and interpersonal skills with proven experience in client-facing roles.
- High attention to detail and strong documentation/reporting capabilities.
- Highly organized, with the ability to manage multiple workstreams and competing deadlines.
- Proactive in follow-up and task ownership; demonstrates initiative without waiting for direction.
- Ability to work under pressure and adapt quickly to changing requirements or last-minute requests.
- Problem-solving mindset and ability to make logical, structured decisions.
- Collaborative team player, yet capable of working independently and reliably.
- Arabic speaker preferred due to client interaction requirements.
- Flexible, adaptable, and resilient under changing project dynamics
Knowledge, Skills and Abilities:
Bachelor's degree in Business Administration, Management, Information Systems, or a related field.
Preferences:
- Experience working on large-scale IT or digital transformation projects in the public sector.
- Basic understanding of vendor management and third-party coordination.
- Exposure to ERP systems and their implementation lifecycle.
Education:
Bachelor's degree in Business Administration, Management, Information Systems, or a related field.
Experience:
- 2–4 years of experience in a Project Coordination or Junior PMO role.
- Experience supporting large-scale IT or digital transformation projects, preferably within the public sector.
- Hands-on experience with project management software (Jira, Aha, Microsoft Project).
- Familiarity with vendor coordination basics and agile delivery environments.