Job description

Responsibilities:

• Ongoing maintenance and support for the ATM switch and card management systems.
• Participate in related projects and go through the SDLC phases to create and implement new ATM and card services.
• Work closely with the business and operations departments for requirements gathering, gap analysis, and BRD reviews.
• Perform SIT and ensure received deliveries from vendors.
• Support QC and QA teams to perform test plans and simulate test cases.
• Work closely with ATM switch and CMS vendors to deploy, implement, and test new services.
• Test the integration of ATM switch and CMS interfaces and APIs with internal and external parties including local and international schemes.
• Monitor payment systems and participate in release management activities.
• Troubleshoot and investigate production issues with internal teams and follow up with vendors for closure.
• Provide technical support for ATM machines and surrounding systems, including Aptra Vision and Proview.
• Provide first and second level technical support for other colleagues and departments.
• Participate in documentation activities, training, and handover for operations departments.

Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering, CIS, or any related field.
• Fresh graduates or one year of experience in the IT field.
• Good knowledge of Oracle SQL, PL/SQL, and database design.
• Very good programming skills and knowledge of programming languages such as C, C++, Java, JavaScript, C#, and HTML.
• Good knowledge of web services, web servers, API deployment, and testing such as REST and SOAP.
• Basic knowledge of operating systems such as Windows, Unix, and Linux.
• Good communication and analytical skills.
• Preferred sound knowledge about fintech, ATM switch, routing, card management, and ATM machines.
• Ability to work under pressure.
• Good command of English.