As the Front Desk Receptionist, you will be the first point of contact for members and guests. Your primary responsibility is to provide exceptional customer service, assist with inquiries, and ensure the smooth operation of the front desk area. This role requires excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment.

Responsibilities:

-Greet members and guests in a friendly and professional manner.
-Answer phone calls and respond to emails promptly and courteously.
-Assist members with check-in and check-out processes.
-Provide information about membership packages, classes, and club amenities.
-Process membership payments and maintain accurate records.
-Monitor access to the club, ensuring only authorized individuals enter the premises.
Handle member concerns and escalate issues to management when necessary.
-Collaborate with other staff members to ensure a positive member experience.
Stay informed about club policies, promotions, and upcoming events.

Qualifications:

-High school diploma or equivalent.
-Previous experience in customer service or receptionist role preferred.
-Excellent communication and interpersonal skills.
-Strong organizational and multitasking abilities.
-Proficiency in basic computer skills, including MS Office applications.
-Ability to work flexible hours, including evenings and weekends.
-Passion for fitness and wellness is a plus.
Benefits:

Competitive pay
-Employee discounts on club services and merchandise
-Opportunities for professional development and growth within the company
-A supportive and dynamic work environment focused on health and wellness
-Free Access to workout