As a Field Service Engineer, you will perform accurate repairs and diagnose problems on all types of units including machinery, equipment and engines. Most of the work will be on Dealer products, and much of your time will be spent troubleshooting.
Principal accountabilities:
• Troubleshoot and repair failures in the safest possible manner.
• Evaluate Parts for re-usability.
• Order Parts using correct and current micro-fiche etc.
• Return unused Parts on job completion to facilitate job closing and invoicing.
• Maintain his field vehicle if made available in a clean and presentable condition.
• Write Service or Job Reports on each job.
• Maintains good customer contact and relations.
• Uses special tools in a safe respectful manner, reporting any damage or breakage immediately to his supervisor.
• Work overtime when required.
• Observe company and safety rules at all times.
• Maintain good housekeeping.
• Be willing and capable of passing on skills to Trainees under supervision, in line with his Department s Traineeship program, or be receptive of being trained in coaching and assessing in the workplace.
To apply for this Field Service Engineer position you should have the following:
• Degree either in Mechanical, Automotive or Electrical Engineering or equivalent.
• 5-10+ years Caterpillar dealership experience, which must include Engines/General Bay or Transmission and Field Service experience.
• Experience diagnosing problems on related machinery/equipment/engines.
• Able to work alone without supervision.<br/><br/>Company Industry
Recruitment
Placement Firm
Executive Search
Department / Functional Area
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