The Collections Officer plays a crucial role in managing the accounts receivable process within the industrial production sector. This position is responsible for ensuring timely collection of outstanding debts while maintaining positive relationships with clients. The ideal candidate will possess strong communication skills and a keen eye for detail, allowing them to effectively manage collections and contribute to the financial health of the organization.

Responsibilities:

1. Monitor and manage accounts receivable to ensure timely collection of payments.
2. Communicate with clients regarding outstanding invoices and payment terms.
3. Prepare and send collection letters and reminders to clients.
4. Maintain accurate records of all communications and transactions related to collections.
5. Work closely with the finance team to reconcile accounts and resolve discrepancies.
6. Analyze aging reports to identify overdue accounts and prioritize collection efforts.
7. Negotiate payment plans with clients when necessary to facilitate collections.
8. Provide regular updates to management on collection status and outstanding debts.
9. Assist in developing and implementing collection policies and procedures.
10. Stay informed about industry trends and best practices in collections management.

Preferred Candidate:

1. Strong communication and interpersonal skills.
2. Detail-oriented with excellent organizational abilities.
3. Ability to work independently and as part of a team.
4. Proficient in Microsoft Office Suite and accounting software.
5. Problem-solving skills with a proactive approach to challenges.
6. Experience in the industrial production sector is a plus.
7. Ability to handle sensitive information with confidentiality.
8. Strong negotiation skills to facilitate payment agreements.
9. Willingness to learn and adapt to new processes.
10. Positive attitude and a customer-focused mindset.

Skills

• Proficient in accounts receivable management.
• Strong analytical skills for financial reporting.
• Excellent verbal and written communication abilities.
• Knowledge of relevant laws and regulations in collections.
• Experience with financial software and databases.
• Ability to manage multiple tasks and meet deadlines.
• Strong negotiation and conflict resolution skills.
• Attention to detail and accuracy in financial records.