وظائف لخريجي كلية الخدمة الاجتماعية في الأردن

<h4 ><strong >Job Title: Clinical Psychologist FSR #829</strong></h4> <div class="ltr description_div" > <p ><strong >Location: Roving</strong></p> <p ><strong >JOB SUMMARY</strong></p> <p >Psychologists play a vital role in understanding and addressing mental and emotional well-being. They assess, contribute to diagnosis, and provide therapy for individuals dealing with psychological challenges. Their responsibilities include conducting assessments, creating treatment plans, offering counseling, implementing therapeutic techniques, and promoting overall mental health and well-being. Psychologists often collaborate with multidisciplinary teams and represent mental health awareness and interventions. They provide guidance and support to help individuals enhance their mental resilience and lead fulfilling lives.</p> <p >&nbsp;</p> <p ><strong >MAIN TASKS AND RESPONSIBILITIES</strong></p> <ul > <li >Provide evidence-based psychological assistance to support clients and their families with mental health and psychosocial issues.</li> <li >Provide evidence-based psychological interventions and remain up to date on advances in the field of psychology.</li> <li >Remain up to date with professional development opportunities.</li> <li >Assist the case management teams in improving forms, care plans, and mapping of community support services.</li> <li >Take on team coaching and mentoring of team members.</li> <li >Organize the development of the initial care plan with a focus on any immediate safety concerns.</li> <li >Participate in case conferences, supervision and training opportunities.</li> <li >Develop and deliver training for staff on topics relevant to psychological practice, lay counseling, and case management.</li> <li >Develop care plans that are individualized and mutually developed with the client.</li> <li >Monitor ongoing care plan development with special attention to safety issues.</li> <li >Work as part of a multidisciplinary team and coordinate with internal and external stakeholders.</li> <li >Conduct risk assessments and advise staff on carrying out risk assessments and the development of safety plans.</li> <li >Coordinate the provision of case management and psychosocial services to clients, families, and significant others to enable these parties to deal with the impact of illness on individual family functioning and to achieve maximum benefits from services.</li> <li >Evaluate client satisfaction and quality of care provided.</li> <li >Offer direct therapeutic support for clients referred.</li> <li >Perform other job-related duties as requested by the supervisor.</li> <li >The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily comprehensive.</li> </ul> <p >&nbsp;</p> <p ><strong >MINIMUM REQUIREMENTS</strong></p> <ul > <li >Master’s degree in clinical psychology, Psychology, Psychological Counseling, or Psychological and Educational Counseling.</li> <li >At least three (3) years of experience working with NGOs.</li> <li >Valid and active license to practice psychology in Jordan (mandatory).</li> <li >At least one (1) year of experience in a similar role.</li> </ul> <p >&nbsp;</p> <p >&nbsp;</p> <p ><strong >Ethical Conduct at International Medical Corps&nbsp;</strong></p> <p >As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our Code of Conduct and Ethics and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our Code of Conduct and Ethics, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships.&nbsp;&nbsp;</p> <p >The International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk and/or any form of trafficking in persons. The International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve.&nbsp;&nbsp;</p> <p >As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the Code of Conduct and Ethics, all staff are required to report suspected or actual misconduct or violations of organizational policies. Our Code of Conduct and Ethics and Whistleblower Policy prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with the International Medical Corps.&nbsp;</p> <p ><strong >Equal Opportunities&nbsp;</strong></p> <p >The International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability, or status as a veteran.&nbsp;</p> <p ><strong >Misconduct Disclosure Scheme&nbsp;</strong></p> <p >All offers of employment at International Medical Corps are subject to satisfactory references and background checks. The International Medical Corps participates in the Inter-Agency Misconduct Disclosure Scheme from the Steering Committee for Humanitarian Response (SCHR). In accordance with this, we will request information from an applicant’s previous employers about any findings of sexual exploitation, sexual abuse, and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms understanding of these recruitment procedures</p>

<h4 ><strong >Job Title: Clinical Psychologist&nbsp;FSR #829</strong></h4> <div class="ltr description_div" > <p ><strong >Location: Roving</strong></p> <p ><strong>JOB SUMMARY</strong></p> <p >Psychologists play a vital role in understanding and addressing mental and emotional well-being. They assess, contribute to diagnosis, and provide therapy for individuals dealing with psychological challenges. Their responsibilities include conducting assessments, creating treatment plans, offering counseling, implementing therapeutic techniques, and promoting overall mental health and well-being. Psychologists often collaborate with multidisciplinary teams and represent mental health awareness and interventions. They provide guidance and support to help individuals enhance their mental resilience and lead fulfilling lives.</p> <p >&nbsp;</p> <p ><strong>MAIN TASKS AND RESPONSIBILITIES</strong></p> <ul> <li>Provide evidence-based psychological assistance to support clients and their families with mental health and psychosocial issues.</li> <li>Provide evidence-based psychological interventions and remain up to date on advances in the field of psychology.</li> <li>Remain up to date with professional development opportunities.</li> <li>Assist the case management teams in improving forms, care plans, and mapping of community support services.</li> <li>Take on team coaching and mentoring of team members.</li> <li>Organize the development of the initial care plan with a focus on any immediate safety concerns.</li> <li>Participate in case conferences, supervision and training opportunities.</li> <li>Develop and deliver training for staff on topics relevant to psychological practice, lay counseling, and case management.</li> <li>Develop care plans that are individualized and mutually developed with the client.</li> <li>Monitor ongoing care plan development with special attention to safety issues.</li> <li>Work as part of a multidisciplinary team and coordinate with internal and external stakeholders.</li> <li>Conduct risk assessments and advise staff on carrying out risk assessments and the development of safety plans.</li> <li>Coordinate the provision of case management and psychosocial services to clients, families, and significant others to enable these parties to deal with the impact of illness on individual family functioning and to achieve maximum benefits from services.</li> <li>Evaluate client satisfaction and quality of care provided.</li> <li >Offer direct therapeutic support for clients referred.</li> <li>Perform other job-related duties as requested by the supervisor.</li> <li >The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily comprehensive.</li> </ul> <p >&nbsp;</p> <p ><strong>MINIMUM REQUIREMENTS</strong></p> <ul> <li>Master’s degree in clinical psychology, Psychology, Psychological Counseling, or Psychological and Educational Counseling.</li> <li>At least three (3) years of experience working with NGOs.</li> <li>Valid and active license to practice psychology in Jordan (mandatory).</li> <li >At least one (1) year of experience in a similar role.</li> </ul> <p >&nbsp;</p> <p >&nbsp;</p> <p ><strong >Ethical Conduct at International Medical Corps&nbsp;</strong></p> <p >As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our Code of Conduct and Ethics and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our Code of Conduct and Ethics, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships.&nbsp;&nbsp;</p> <p >The International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk and/or any form of trafficking in persons. The International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve.&nbsp;&nbsp;</p> <p >As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the Code of Conduct and Ethics, all staff are required to report suspected or actual misconduct or violations of organizational policies. Our Code of Conduct and Ethics and Whistleblower Policy prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with the International Medical Corps.&nbsp;</p> <p ><strong >Equal Opportunities&nbsp;</strong></p> <p >The International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability, or status as a veteran.&nbsp;</p> <p ><strong >Misconduct Disclosure Scheme&nbsp;</strong></p> <p >All offers of employment at International Medical Corps are subject to satisfactory references and background checks. The International Medical Corps participates in the Inter-Agency Misconduct Disclosure Scheme from the Steering Committee for Humanitarian Response (SCHR). In accordance with this, we will request information from an applicant’s previous employers about any findings of sexual exploitation, sexual abuse, and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms understanding of these recruitment procedures</p>

<ul><li><p>Provide psychological, social, and counseling support to students to enhance their well-being and academic adjustment.</p></li><li><p>Assess and address behavioral, emotional, and social challenges that may affect student progress.</p></li><li><p>Prepare and implement intervention and counseling plans (individual and group) and monitor the effectiveness of their outcomes.</p></li><li><p>Collaborate continuously with teachers, school administration, and parents to provide a safe and inclusive educational environment.</p></li><li><p>Strictly adhere to the implementation of Safeguarding & Child Protection policies in accordance with British curriculum standards.</p></li><li><p>Conduct counseling sessions for students facing difficulties with school or family adjustment.</p></li><li><p>Document cases and prepare periodic reports accurately while maintaining full confidentiality of student data.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Hold a Bachelor's or Master's degree</p></li><li><p>Minimum of two years of experience in a public or private school as a Social Worker</p></li><li><p>Proficiency in English, both conversational and comprehension</p></li></ul>

<p><strong>JOB SUMMARY</strong>&nbsp;&nbsp;&nbsp;</p> <p>&nbsp;</p> <p>The Mental Health and Psychosocial Support Manager oversees International Medical Corps MHPSS programming within the country and will work closely with local partners to implement MHPSS projects.&nbsp;</p> <p>To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.&nbsp;</p> <p>&nbsp;</p> <p><strong>MAIN TASKS AND RESPONSIBILITIES</strong>&nbsp;</p> <p>&nbsp;</p> <ul> <li>Coordinate and manage the MHPSS programming for the country&nbsp;</li> </ul> <ul> <li>Manage the MHPSS team, supervise activities and build capacity, support with team-building, performance reviews, and professional development of staff.&nbsp;</li> </ul> <ul> <li>Regular coordination and program status updating with Program Director and Country Director.&nbsp;</li> </ul> <ul> <li>Manage and coordinate all program related legal requirement in collaboration with Grants and Contracts Management Department.&nbsp;</li> </ul> <ul> <li>Closely work with national implementing partners and relevant government focal points for the implementation and monitoring of MHPSS projects.&nbsp;</li> </ul> <ul> <li>Provide continual technical guidance and support for MHPSS-related trainings and supervision as needed.&nbsp;</li> </ul> <ul> <li>Be closely involved with partners and review the national mental health treatment protocol and a revision of the free drug list for psychotropic medication.&nbsp;</li> </ul> <ul> <li>Represent IMC MHPSS on a national level with stakeholders and key government officials.&nbsp;</li> </ul> <ul> <li>Conduct field visits regularly for monitoring and evaluation, relationship building, capacity building and service quality assurance.&nbsp;</li> </ul> <ul> <li>Oversee all program activities and their timely and clinically sound conduction and facilitation, providing input where necessary.&nbsp;</li> </ul> <ul> <li>Coordinate the procurement and distribution of psychotropic medication with the logistics and finance department and local partners and government agencies.&nbsp;</li> </ul> <ul> <li>Ensure functioning of adequate monitoring systems for the use of psychotropic medication, coordinate with implementing partners.&nbsp;</li> </ul> <ul> <li>Support and advise the functioning of MHPSS referral pathways with partner NGO(s) and external service providers.&nbsp;</li> </ul> <ul> <li>Oversee monitoring and evaluation of MHPSS programming, and development of M/E tools and collection and analysis of program data.&nbsp;</li> </ul> <ul> <li>Oversee internal and external MHPSS reporting on a regular basis and ensure quality of reporting.&nbsp;</li> </ul> <ul> <li>Work closely with support departments to support program administration and the logistical implementation of activities in program sites.&nbsp;</li> </ul> <ul> <li>Manage the program budget for MHPSS and coordinate with the finance department regularly.&nbsp;</li> </ul> <ul> <li>Coordinate regularly with other teams, including Health, MNH/VAWG and Nutrition, for integrated approach to activities and trainings.&nbsp;</li> </ul> <ul> <li>Implement the project in line with IMC and global MHPSS standards and guidelines and closely coordinate with IMC's Technical Unit Global Mental Health Advisor for development and review of training materials and reports.&nbsp;</li> </ul> <ul> <li>Participate in MHPSS coordination meetings for information sharing, collaboration with partners, referral mechanisms, and promoting best practices and IASC MHPSS guidelines&nbsp;</li> </ul> <p>Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily comprehensive.&nbsp;</p> <p>&nbsp;</p> <p><strong>MINIMUM QUALIFICATIONS</strong>&nbsp;</p> <p>&nbsp;</p> <ul> <li>Typically, a 4-year University degree in related area. Equivalent combination of relevant education and experience may be substituted as appropriate&nbsp;</li> </ul> <ul> <li>The qualified candidate is a mental health professional (psychologist, clinical social worker, or psychiatrist) with experience in MHPSS program management and coordination.&nbsp;</li> </ul> <ul> <li>Typically, 5+ years of relevant and progressive experience working in mental health related field, including minimum of 2 years of professional experience managing and coordinating MHPSS projects in humanitarian settings.&nbsp;</li> </ul> <ul> <li>Knowledgeable in and experience following IASC Guidelines on MHPSS in Emergencies and international best practices on the integration of MHPSS into primary health care settings.&nbsp;</li> </ul> <ul> <li>Demonstrable technical expertise in the assessment, design, and delivery of responses to pre-existing and emergency-induced MHPSS needs.&nbsp;</li> </ul> <ul> <li>Training experience required; capacity and proven track record in national staff and partner training and capacity-building.&nbsp;</li> </ul> <ul> <li>Strong organizational and supervisory skills&nbsp;</li> </ul> <ul> <li>Honest, hardworking and self-motivated&nbsp;</li> </ul> <ul> <li>Strong interpersonal skills and ability to work within different cultural environments&nbsp;</li> </ul> <ul> <li>Strong written and communication skills&nbsp;</li> </ul> <ul> <li>Ability to work within a team structure or independently, flexible, and can cope with stressful workload&nbsp;</li> </ul> <ul> <li>An excellent command of verbal and written English&nbsp;</li> </ul> <p>&nbsp;</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Jordanian Association for Medical Aid to Palestinians is announcing a vacancy for a <b>Mental Health and Social Counselor</b> to enhance its team and provide mental health and social support services to beneficiaries, including patients and their companions.</p><p>The counselor will be responsible for conducting individual and group counseling sessions, assessing initial mental and social needs, monitoring cases, and referring them to specialists when necessary. Additionally, the counselor will implement mental health and social support activities, awareness initiatives, and promote mental well-being and psychosocial support.</p><p>Main Responsibilities:</p><ul><li>Conduct individual and group counseling sessions for mental health and social support.</li><li>Provide initial mental health support and assist beneficiaries in developing positive coping strategies.</li><li>Monitor cases and assess their needs, referring them to cases requiring specialized intervention.</li><li>Implement mental health and social support activities and child-friendly initiatives, promoting mental health awareness.</li><li>Document sessions, cases, activities, and prepare regular reports according to established templates.</li><li>Contribute to monitoring safeguarding issues and reporting them according to established procedures.</li><li>Adhere to principles of confidentiality, non-harm, and respect for beneficiaries' rights.</li><li>Comply with safeguarding policies and prevent exploitation and sexual abuse (PSEA), and adhere to professional conduct and ethics.</li><li>Coordinate with mental health professionals and social support teams and project teams, and other relevant specialties.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Bachelor's degree in psychology, mental health counseling, social work, or a related field.</li><li>Minimum of two years of practical experience in mental health counseling or social support.</li><li>Experience working with vulnerable or crisis-affected populations, preferably in humanitarian or development projects.</li><li>Strong skills in conducting and managing individual and group counseling sessions.</li><li>Ability to perform initial mental and social assessments and identify beneficiaries' needs.</li><li>Excellent communication skills and ability to build positive professional relationships with beneficiaries.</li><li>Ability to handle sensitive cases and pressures in a professional and safe manner.</li><li>Experience working with children and vulnerable groups.</li><li>Ability to prepare reports and document cases and activities accurately.</li><li>Adherence to professional ethics and safeguarding principles, ensuring no harm.</li><li>Good knowledge of safeguarding policies and PSEA.</li><li>Ability to work within a multi-disciplinary team.</li><li>Preferred training in Psychological First Aid (PFA) or Mental Health and Psychosocial Support (MHPSS).</li><li>Proficiency in Arabic and English, both written and spoken.</li></ul></div>

<p><strong>Questscope for Social Development</strong></p> <p><strong>POSITION TITLE: </strong>Protection Officer</p> <p><strong>REPORTS TO: </strong>Programs Development Manager</p> <p><strong>DEPARTMENT / COUNTRY PROGRAM DESCRIPTION</strong></p> <p>Questscope has a long history of impactful work in Jordan and the wider region. In partnership with the Ministry of Social Development and the World Bank, Questscope developed one of the largest civic engagement programs in Jordan, training more than 4,000 university student volunteers to mentor 6,000 young people in conflict with the law and at risk of delinquency and incarceration.</p> <p>In collaboration with the Ministry of Education, Questscope introduced an accredited non-formal education program—unique in the Arab world—that has enabled thousands of out-of-school young men and women to continue their studies.</p> <p>In the Za’atari Refugee Camp, Questscope adapted its mentoring approach to address the needs of young people displaced by war and violence. A Youth Center was established, reaching more than 15,000 young people in the camp, fully led and directed by a core team of 40 dedicated Syrian volunteers.</p> <p>Over the years, Questscope has implemented successful mentoring, education, and emergency aid initiatives for thousands of disadvantaged youth, in partnership with USAID, UNICEF, UNFPA, the European Union, the World Bank, and others. Its programs extend across Jordan, Syria, Lebanon, Northern Iraq, Yemen, Germany, and Sudan.</p> <p><strong>PRIMARY PURPOSE OF THE POSITION</strong></p> <p>Questscope is recruiting a Protection Officer to lead the technical implementation and day-to-day oversight of protection, child protection, and gender-based violence (GBV) risk mitigation activities across its field locations in Jordan.</p> <p>The Protection Officer will ensure that protection principles are fully mainstreamed across all project activities, manage individual protection cases and referrals, deliver capacity-building sessions on safeguarding, and maintain strong coordination with protection working groups and local service providers.</p> <p><strong>PRIMARY DUTIES AND RESPONSIBILITIES</strong></p> <p><strong>1. Case Management &amp; Individual Protection Support</strong></p> <ul> <li>Identify, document, and manage vulnerable cases (including children at risk, survivors of violence, and displaced individuals) following standard case management steps and confidentiality protocols.</li> <li>Conduct regular follow-ups, case reviews, and case closures, and escalate high-risk cases immediately to the direct manager.</li> <li>Map, establish, and maintain active referral networks with specialized protection agencies, legal aid organizations, medical facilities, and government social units, tracking the status and outcomes of every referral until closure.</li> <li>Evaluate eligibility for protection-specific emergency assistance or individual support packages in line with donor criteria.</li> </ul> <p><strong>2. Protection Mainstreaming &amp; Safeguarding</strong></p> <ul> <li>Conduct regular protection risk assessments across program centers and field activities to ensure safety, dignity, 'Do No Harm' approaches, and equal access for all beneficiaries.</li> <li>Serve as a field focal point for Child Safeguarding and Prevention of Sexual Exploitation and Abuse (PSEA), ensuring field staff, volunteers, and partners strictly adhere to codes of conduct.</li> <li>Receive, document, and report safeguarding and PSEA concerns through Questscope's internal reporting mechanisms within the required timeframes, while protecting survivor confidentiality.</li> <li>Support the integration of gender mainstreaming, disability inclusion, and age-appropriate practices into project activities.</li> </ul> <p><strong>3. Capacity Building &amp; Community Awareness</strong></p> <ul> <li>Organize and facilitate community-based awareness sessions for parents, youth, and community members on protection risks, child rights, and available referral channels.</li> <li>Conduct training workshops for field staff, educators, and volunteers on Psychological First Aid (PFA), identification/referral protocols, and safe disclosure management.</li> <li>Support the set-up and monitoring of safe, accessible feedback and complaints channels for beneficiaries across centers, ensuring concerns are addressed and closed on time.</li> </ul> <p><strong>4. Coordination, Reporting &amp; Monitoring</strong></p> <ul> <li>Represent Questscope in local Protection, Child Protection, and GBV sub-working groups and inter-agency coordination meetings.</li> <li>Maintain secure, confidential, and updated protection databases, generating accurate monthly progress and indicator reports for management and donors.</li> <li>Apply data protection and information-sharing protocols (consent, coded case files, need-to-know access) at all times.</li> </ul> <p><strong>EDUCATION, SKILLS &amp; COMPETENCIES</strong></p> <ul> <li>Education: Bachelor's degree in Social Work, Sociology, Psychology, Human Rights, International Law, or a related field.</li> <li>Experience: 3–6 years of professional experience in humanitarian protection, child protection case management, or GBV response programming in Jordan.</li> <li><strong>Technical Skills:</strong> <ul> <li>Deep understanding of national protection legislation, Jordanian family/social development laws, IASC protection guidelines, and CP/GBV minimum standards.</li> <li>Strong skills in individual protection case management, vulnerability scoring, and inter-agency referral pathways in Jordan.</li> <li>Experience with protection risk assessments, safety audits, PSEA, and Child Safeguarding protocols.</li> <li>Good command of Microsoft Office (especially Excel) and data collection tools (e.g., KoBo).</li> </ul> </li> <li>Training &amp; Certifications: Certified training in Inter-Agency Case Management, Child Safeguarding, PSEA, Psychological First Aid (PFA), or GBV Core Principles.</li> <li>Languages: Full proficiency in Arabic &amp; English (written and spoken).</li> <li>A valid driving license is an asset, given frequent field visits.</li> </ul> <p><strong>KEY BEHAVIORS &amp; ABILITIES</strong></p> <ul> <li>High empathy, active listening, and a survivor-centered approach.</li> <li>Strict ethical integrity, impartiality, and confidentiality.</li> <li>Crisis management, emotional resilience, and trauma awareness.</li> <li>Strong group facilitation and community engagement skills.</li> <li>Cultural sensitivity and objective problem-solving skills.</li> <li>Self-care awareness and ability to manage secondary stress.</li> </ul>

<p ><strong >Position:</strong> Case Worker&nbsp;</p> <p ><strong >Job site:</strong> Amman</p> <p ><strong >Reports to:</strong> (Hierarchical and Technical) Protection Team Leader.</p> <p ><strong >Status:</strong> Fulltime.</p> <p ><strong >About INTERSOS:</strong></p> <p >INTERSOS is an Italian humanitarian organization that works all over the world bringing assistance to people in danger, including victims of natural disasters and armed conflicts. We intervene to effectively meet the needs of people in crisis, with particular attention to vulnerable groups, women and children. We provide primary assistance in terms of food, shelter, medical assistance and basic goods, while also ensuring that basic needs, education, safe water and health needs are met during the recovery phase.</p> <p >Since 2012, INTERSOS has had operations in the Middle East to contribute towards ensuring emergency relief and social protection assistance for Syrian refugees fleeing their home in search of safety, with special focus on most vulnerable groups (children, women, elderly and persons with special needs).</p> <p >In Jordan, INTERSOS has focused its humanitarian response on supporting Syrian families displaced across urban and rural areas, as well as vulnerable host communities, witha programme that concentrates on protection</p> <p ><strong >Purpose/objective of the position:</strong></p> <p >Under the supervision of the Case Workers Team Leader and with technical support from the Protection Coordinator, Case Worker will be responsible to identify and assess cases in need of individual support. The Case Worker will act according to the guiding principles of GBV and Child Protection case management and will ensure a non-discriminatory approach, act according to the best interests of the child, ensure accountability, respect professional boundaries, and avoid conflicts of interest.</p> <p ><strong >Generic Duties:</strong></p> <ul > <li >Conduct intake interviews with individuals identified by the team during outreach work or referred by other agencies, and open a case if vulnerability criteria are met;&nbsp;</li> <li >Perform service mapping assessments;&nbsp;</li> <li >Conduct initial (rapid) assessments for individual cases and prioritize them according to risk level, including psychosocial assessments of vulnerable cases that take into account environmental, emotional, behavioral, and social factors as well as resources and strengths that impact the individual well- being;</li> <li >Conduct home visits to assess beneficiaries’ living conditions when necessary;</li> <li >Develop a tailored case plan with the client, based on needs identified during the assessment;</li> <li >Refer beneficiaries to appropriate services and when necessary, accompany them to different service providers;</li> <li >Provide continuous basic emotional support and counselling through regular follow-up meetings, establishing a relationship built on trust respecting confidentiality protocols;</li> <li >Document cases on the internal case management platform and ensure that any progress on action plan and any significant change in client’s psychosocial well-being and overall situation is timely and duly recorded;</li> <li >Ensure proper and safe filing and archiving of case management files to maintain data confidentiality’;</li> <li >Discharge cases when objectives in the case plan are met and no further needs are identified;</li> <li >Join in the awareness raising activities in coordination with social workers, when it is necessary to identify and respond to cases immediately;</li> <li >Carry out all tasks in line with the existing SoPs, and respecting key protection principles, including but not limited to: do no harm, non-discrimination, confidentiality, accountability and need-to-know principles;</li> <li >Participate in internal case management meetings and bring to immediate attention any case of special/emergency needs to the Case Worker Team Leader;</li> <li >Ensure good relationships and coordination with the main service providers in the area of intervention to improve identification of persons with specific needs for prompt referral, follow up and information sharing;</li> <li >Manage the hotline according to the internal procedures and under the supervision of the Case Workers Team Leader;</li> <li >Ensure the provision of emergency cash assistance for the most vulnerable clients, according to the needs of the clients, the agreed criteria and the internal procedures and under the supervision of the Case Workers Team Leader;</li> <li >Identify and report gaps in the availability and quality of services provision for clients in the target areas;</li> <li >Accomplish any other assignments given by supervisors or Protection Specialist/Protection Coordinator.</li> </ul> <p ><strong >Other Responsibilities:</strong></p> <ul > <li >Uphold the INTERSOS Code of Conduct and policies;</li> <li >Ensure the respect of the core humanitarian principles: neutrality, impartiality, independence, and humanity and the respect of the “do no harm” principle of humanitarian action.</li> <li >Strictly follow the internal procedures, policies (PSEA, CPP etc.) and guidelines and Standard Operating Procedures (SOPs).</li> <li >The staff is allowed to drive INTERSOS vehicles for working-related purposes following the standard operating procedures (sops) for the use of INTERSOS vehicles and movement planning (fleet management) and after having obtained the clearance to drive</li> </ul> <p ><strong >Minimum requirements</strong></p> <ul > <li >University degree in Social Services, Community Development, Psychology or Social Work degree and/or equivalent practical field experience, preferably with a humanitarian organization;&nbsp;</li> <li >Ideally at least 1 years of experience in protection related sectors, including at least 1 year of experience in emergency projects;&nbsp;</li> <li >Previous Experience with NGOs will be an asset;</li> <li >Extensive field experience and an in–depth knowledge of refugees’ context;</li> </ul> <p ><strong >Other requirements:</strong></p> <ul > <li >Native Arabic -Good written and spoken English</li> <li >Strong team spirit, comfortable in a multi-cultural environment</li> <li >Excellent analytical skills, observation and analysis capacity, and reporting skills.</li> <li >Very strong interpersonal skills: strong communication and diplomatic skills</li> <li >Practical and problem-solver</li> <li >Ability to deal with heavy work pressure</li> <li >Excellent time management skills and resourcefulness with attention to details.</li> </ul> <p >The HR Department will begin reviewing applications before or after the closing date of the announcement once a sufficient number of applicants has been received. Therefore, we kindly encourage you to apply as soon as possible.<br > &nbsp;</p>

<p >&nbsp;</p> <table align="left" border="1" cellpadding="0" cellspacing="0" width="619"> <tbody> <tr> <td > <p><strong>Job Title</strong></p> </td> <td colspan="3" > <p><strong>Senior Education Officer</strong></p> </td> </tr> <tr> <td > <p><strong>Job Grade</strong></p> </td> <td > <p><strong>&nbsp;&nbsp;&nbsp;6</strong></p> </td> <td > <p><strong>Salary</strong></p> </td> <td > <p><strong>1100</strong></p> </td> </tr> <tr> <td > <p><strong>Department</strong></p> </td> <td colspan="3" > <p><strong>Programme</strong></p> </td> </tr> <tr> <td > <p><strong>Reports to</strong></p> </td> <td colspan="3" > <p><strong>Orphans and Child Welfare Coordinator</strong></p> </td> </tr> <tr> <td > <p><strong>Supervisor</strong></p> </td> <td colspan="3" > <p><strong>Orphans and Child Welfare Coordinator</strong></p> </td> </tr> <tr> <td > <p><strong>Location</strong></p> </td> <td colspan="3" > <p><strong>Amman, with frequent travel to the field</strong></p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong>Islamic Relief Worldwide</strong></p> <p>Islamic Relief Jordan is a country branch of Islamic Relief Worldwide. Islamic Relief Worldwide is an internationally recognized charity (Charity No.: 328158), looking back on nearly 42 years of experience in humanitarian and developmental aid. It was founded in 1984 in Birmingham, UK, in response to the devastating famine in the Horn of Africa. Since then, Islamic Relief has grown into a charity that is active worldwide, putting development projects, emergency aid, and rebuilding projects into action in over 44 countries around the world.</p> <p>Islamic Relief Jordan (IRJ) began its operations in 1997 with orphan’s sponsorship, sponsoring hundreds of orphans living in Jordan. IRJ extended its programs to seasonal projects with Ramadan and Qurbani distributions and In-Kind donations. IRJ has established strong partnership with international non-governmental organization and local one’s strengthening the overall response to the Syria crisis. At the onset of Syria humanitarian crisis in late 2011, IRJ provided emergency response to those affected by violence in Syria and has since then scaled up its capacity and operations with number of 70 staff across the country.</p> <p>IRJ programme department works toward introducing relevant interventions to Jordanians as well as Syrians and Palestinians refugees that would impact their lives and improve their life conditions. IRJ programme act upon IRW mandate and in line with IR-Middle East and Eastern Europe strategy that aims to ensure Safe, dignified and peaceful living conditions for refugees, IDPs and vulnerable groups as well as communities at risk of disasters in the Middle East. IRJ office has expanded with the Syrian crisis Since 2011, reaching more than 200,000 refugees by 2013 with an annual income of 35,000,000 GBP.&nbsp;</p> <p>The department has successfully introduced interventions in a multi-sectors response, being the lead agency responsible for humanitarian assistance in the north of Jordan, reaching more than 80,000 beneficiaries in 2025 and continue providing access to food, health care, cash for shelter and non-food items such as hygiene kits and winterization items in 2021. The programme department is now strategizing the Syrian crisis response in Jordan and working toward a holistic integrated approach with the host community and planning to move toward sustainable development through introducing innovative approaches in education promotion, community development and economic empowerment.</p> <p><strong>Our values and commitment to safeguarding:</strong></p> <p>IRJ is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity, and financial misconduct; and committed to promoting the welfare of children, young people, adults, and beneficiaries with whom IRJ engages. IRJ expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.</p> <p>The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organization.</p> <p>All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRJ also participates in the Inter-Agency Misconduct Disclosure Scheme.</p> <p>In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse, and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.</p> <p><strong>KEY RESPONSIBILITIES</strong>:</p> <p><strong><u>Project Management&nbsp;&nbsp;</u></strong></p> <ul> <li>Provide technical and strategic guidance to education programmes in alignment with IR strategies, and global education frameworks.</li> <li>Lead and provide technical input into training needs assessments and the development of relevant curriculum.</li> <li>Manage, coach and supervise educate projects staff, enhance staff capacity through training with respect to identified staff needs.</li> <li>Contribute to the successful management of the education projects and managing the implementation of the project’s activities.</li> <li>Track and thoroughly review financial reports to ensure education projects budget is spent on target.</li> <li>Lead and participate in the first level of RH (beneficiary) selection</li> </ul> <p>&nbsp;</p> <ul> <li>&nbsp;Lead the overall planning, implementation, monitoring, and quality assurance of the project, ensuring alignment with the approved proposal, budget, and donor requirements.</li> <li>Ensure effective delivery of project activities,</li> <li>&nbsp;Support the line manager in resource mobilization efforts, proposal development, and project design for future phases.</li> <li>Track implementation progress against implementation plan and indicators, ensuring timely achievement of project outputs and outcomes. Contribute to the development of concept notes and technical inputs for education.</li> </ul> <p><strong><u>Documentation and reporting</u></strong></p> <ul> <li>Ensure projects templates and forms are updated and well documented.</li> <li>Ensure project progress is clearly documented in the database.</li> <li>Work with the monitoring and evaluation team to enhance measurement tools.</li> <li>Prepare monthly reports on the activities and progress of the projects as per IRW templates and requirements.</li> <li>Close monitoring and control over the data collected from beneficiaries, and participated in selection criteria development for beneficiary.</li> <li>Ensure systems regarding database management and security are in place and maintained.</li> <li>Ensure data gathering is done according to the latest sector standards and results of relevant lessons are integrated into the project.</li> <li>Draft initial versions of all required project reports in accordance with donor requirements, including&nbsp;&nbsp;&nbsp;&nbsp; interim and final reports.</li> </ul> <p><strong><u>Staff Management</u></strong></p> <p>&nbsp;</p> <ul> <li>line-manage of education projects staff of the assigned project(s), including day-to-day management, development training, and appraisals, etc.</li> <li>Conduct annual performance evaluation for education team members.</li> </ul> <p>&nbsp;</p> <p><strong><u>Financial Management</u></strong></p> <p>&nbsp;</p> <ul> <li>Manage the budget of the assigned project(s) and ensure all expenses are according to budget and meet IRJ standards about financial management, including accountability and good governance.</li> <li>Review and verify financial reports, payment requests, and supporting documents, including tuition payments, stipends, and training costs.</li> <li>&nbsp;</li> <li>Coordinate closely with Finance and Procurement teams to ensure timely, compliant, and transparent financial processes.</li> </ul> <p>&nbsp;</p> <p><strong><u>Communication and Coordination</u></strong></p> <p>&nbsp;</p> <ul> <li>Develop and maintain appropriate, regular, transparent and supportive communication structures with the assigned project team, IRJ in-country and advisers and other relevant stakeholders (e.g. beneficiaries, ministry of higher education, ministry of education, universities, community leaders, local and national government officials, UN agencies and other NGOs), with the objective of ensuring good cooperation and partnerships.</li> <li>Signing MOUs, working and collaborative with partners and other key stakeholders.</li> <li>Participate in education coordination meetings and other working groups or meetings as required, representing IRJ and feeding back to the staff and Community Development Coordinator on relevant issues.</li> <li>Build and maintain strong networks with local education agencies, universities, and relevant organizations to enhance coordination, learning, and project impact.</li> <li>Ability to communicate and maintain appropriate and productive relations with a range of actors, including children, parents, local and national authorities.</li> </ul> <p>&nbsp;</p> <p><strong><u>Logistics</u></strong></p> <p>&nbsp;</p> <ul> <li>Support the Procurement and logistics activities in regards to the purchasing of supplies and equipment for the project.</li> </ul> <p><strong><u>Quality Management</u></strong></p> <p>&nbsp;</p> <ul> <li>Ensure the project(s) are implemented in line with donor proposals and requirements and in accordance with IRJ, donor, country and international standards i.e. CHS standards.</li> </ul> <p>&nbsp;</p> <p><strong><u>Required Qualification:</u></strong></p> <ul> <li>University degree in Education, sociology, community studies, social sciences, or any other related field.</li> <li>Four to five &nbsp;years of relevant experience, education projects, youth programs, or humanitarian development contexts.</li> <li>&nbsp;</li> <li>Relevant Post graduate studies in the field of project planning and management, public administration, gender studies, proposal writing are considered as an advantage.</li> <li>Practical experience in designing and implementing education projects.</li> <li>Experience in youth skills/employment, (employment or entrepreneurship) is considered an asset.</li> <li>Proven Project Management skills including planning and budget tracking capacities.</li> <li>The ability to think critically and to recommend good solutions to problems.</li> <li>Strong organizational skills.</li> <li>Proven ability to lead a team and being part of a team.</li> <li>Ability to mentor staff to work professionally and verifiably deliver results for project participants</li> <li>Ability to travel independently throughout Jordan, including to rural communities</li> <li>Willingness and ability to work extended hours</li> <li>Fluent in English and Arabic, written and spoken.</li> <li>Advance knowledge of Microsoft Office applications.</li> </ul> <p >&nbsp;</p> <p><strong>Technical knowledge Skills &amp; abilities: </strong></p> <p>&nbsp;</p> <ul> <li>Communication and Analysis skills of the needs</li> <li>Strong team and leadership skills and ability to manage diverse team with different background and skills.</li> <li>Good field experience in emergency and development program management, preferably with non-government organizations.</li> <li>Good knowledge of current humanitarian policy issues and the international humanitarian context.</li> <li>Knowledge of key development/Humanitarian donors engaged in Syrian response programmes (i.e. UNOCHA, SIDA, UNDP, UNHCR,UNICIF etc.), and of procedures, accountability frameworks and best practices.</li> <li>Proven experience in Jordan contexts of Education and higher education sectors including gaps and priorities.</li> <li>Good understanding of international humanitarian principles and standards including CHS, SPHERE, ICRC Code of Conduct etc</li> <li>Report writing, problem solving and leaderships kills.</li> <li>Good understanding of capacity assessment methodologies; excellent ability to identify significant capacity building opportunities and design training programs relevant for graduates.</li> <li>Strong understanding of project cycle management, result-based management and M&amp;E functions.</li> </ul> <p><strong>Personal knowledge Skills &amp; abilities:</strong></p> <ul> <li>Diplomacy, tact &amp; negotiation skills.</li> <li>Able to communicate effectively both oral and in writing with employees at all levels within the organisation and also externally.</li> <li>Willingness to work flexibly and outside normal office hours as and when required for humanitarian emergency response</li> </ul> <p><strong>Developing and maintaining relationships:</strong></p> <ul> <li>Very good team management skills and the ability to lead a team from different background and skills.</li> <li>Very good verbal and written communications skills and the ability to relate to people from all backgrounds.</li> </ul> <p><strong>Managing yourself in a pressured and changing environment:</strong></p> <ul> <li>Demonstrated ability at being flexible and adapt to changing situations.</li> <li>The ability to remain calm while dealing with conflicting priorities and working under pressure.</li> </ul> <p>&nbsp;</p> <p><strong>Operating safely and securely in a humanitarian response:</strong></p> <ul> <li>Relevant experience in implementing security policy/protocols.</li> </ul> <p>&nbsp;</p>