-Responsible for using best practice PMO methodology to create a project plan to fit the stakeholders/customers’ needs and fully accountable for the project result.

-Defines Project Roles and Responsibilities by working closely with the customer and relevant internal teams.

-Ultimately responsible for defining the project scope and objectives to ensure project members understand what is expected of them and what they should expect from one another.

-Performs Project Tracking: Prepares, maintains, and submits clear & concise activity/progress status reports and time recording/management reports to proactively identify potential problems before they occur. 

-Adopts Project Management Best Practices: Responsible for defining, teaching, and enforcing the use of good project management practices.

-Ensure documenting lessons learned at project completion to be applied to new projects.

-Makes Things Happen: Have the knowledge, skills, and experience to be able to bring the right people together to solve problems and know when the problem has been properly addressed and closed—all this with the proper sense of urgency that the problem requires.

-Promotes Customer Involvement: Given the fact that project success is directly related to satisfying the customer; therefore, customer involvement is essential to ensure that the right product is built. Communicates Project Status Upward and to the Client. Manage client expectations, anticipate operational and tactical risks, and track them. 

-Communicates to all concerned parties project milestones, status updates, as well as any existing or potential customer escalation issues. 

-Proactively follows escalation and change control processes. Has overall ownership of all management reports on a given engagement. Establishes a project culture where escalations to resolve “stagnant” problems are viewed as good business and not viewed as being personal.

-Promotes Good Working Relationships by serving as a role model in promoting good working relationships across a project. Expected to cultivate the people skills needed to develop trust and communication among all of a project's stakeholders: its sponsors, those who will make use of the project's results, those who command the resources needed, and the project team members.

-Enforces Effective Change Control by following the change control process to avoid scope creep.

-Drives Decision-Making to Lowest Level Possible

-The senior project manager is a teacher and a helper who mentors project members whenever needed throughout the project life cycle. 

-Routinely engages in building consensus, developing contingency planning, and providing recommended solutions.

-Maintain detailed records by continuously maintaining documents of the life of a project and share information as necessary.