JOB DESCRIPTION

1. Context

About Relief International

Relief International (RI) partners with communities impacted by conflict, climate change, and disaster to save lives, build greater resilience and promote long-term health and wellbeing.

Currently, RI is active in 15 countries around the world, including some of the most fragile: Afghanistan, Iran, Iraq, Jordan, Lebanon, Myanmar, occupied Palestinian territory (oPt), Pakistan, Philippines, South Sudan, Sudan, Syria, Turkey, and Yemen.

Relief International includes the four corporate members of the RI Alliance: Relief International Inc., Relief International-UK, Relief International-France and Relief International-Europe Under our alliance agreement, we operate with a single, shared management structure.

About our Country Program

Relief International has been implementing programming in Jordan since 2004, in the wake of the Iraqi refugee crisis and are currently actively engaged in the response to the Syria refugee crisis in Jordan, including provision of services to both refugees and the host community. Currently, Relief International’s portfolio in Jordan focuses on the education and livelihoods sectors the host community and the camps. Relief International also values coordination with other agencies and the government of Jordan and takes leadership roles within the response as relevant. Due to funding challenges, Relief International scaled down in Jordan starting in late 2023 but is now in the process of rebuilding the country program based on new anticipated funding commitments.

Middle East Region

RI operates in seven countries in the Middle East region:  Iraq, Jordan, Lebanon, occupied Palestinian territory (oPt), Syria, Turkey and Yemen, with a focus on the four RI sector pillars: Health, WASH, Education and Economic Opportunity.  We employ more than 4,000 staff (direct and indirect) in the Middle East region and implement a range of humanitarian and development programs valued at approximately $70 million USD on an annual basis.

1. Job Profile

The Project Coordinator is a skilled implementer, ensuring the efficient and effective execution of RI's BPRM-funded program in Jordan under the leadership of the Project Manager. Your role will be to coordinate and oversee the day-to-day activities of the project, ensuring alignment with the project's strategic goals and objectives as set by the Project Manager. You will lead field teams, monitor progress, and maintain strong relationships with key stakeholders to ensure successful program delivery

1. Key responsibilities

Accountability and Complexity

• Implement project activities as directed by the Project Manager, ensuring timely and efficient execution within the allocated budget
• Establish and nurture relationships with community partners, beneficiaries, and other stakeholders to ensure smooth project implementation and community engagement
• Identify and address operational challenges, propose solutions, and adapt implementation strategies as needed to ensure project success
• Work closely with the Project Manager and other team members to ensure seamless coordination, effective communication, and a cohesive team environment.

Project Oversight and Reporting

• Under the leadership of the Project Manager, support the management of the implementation of all project components ensuring effective, timely, on budget and successful delivery of project milestones and results, ensuring an appropriate project management framework in line with RI guidelines.
• Support the Project Manager in the financial, administrative, operational and technical management of the project in line with RI policies, rules, standards and procedures, as well as donor requirements – in collaboration with relevant departments.
• Support the Project Manager in and actively contribute to the development of donor reports, and collaborates with relevant colleagues (i.e. program, MEAL, awards and partnership and all support functions) to ensure timely submission of high-quality reporting that complies with donor requirements.
• In coordination with other members of the team, ensure proper visibility to the project – internally and externally.
• Conduct regular field visits to RI’s field locations in coordination with the Program manager. Challenges should be reported to the Program Manager.

Monitoring, Evaluation, Accountability and Learning

• Actively contribute to all monitoring activities as per MEAL plan in collaboration with key program/MEAL teams.
• As requested by and/or coordinated with the Project Manager carry out field assessment/ monitoring visits for evaluating the effectiveness of the activities, identifying problems and providing needed support to staff.
• Actively contribute to learning opportunities/events

Internal and External Coordination

• Ensure being present in all program related meetings and engage with relevant team members as needed for the successful implementation of the program.
• Based on Project Manager recommendations ensure RI representation with external stakeholders.
• Contribute to develop needed reports for in-country clusters/working group clearly highlighting project’s achievements, challenges, etc.

People  Management

• Ensure staffing is available to support the program implementation.
• Responsible for day-to-day management of RI’s BPRM program staff based on internal HR processes to ensure successful project’s implementation. 
• Provide mentorship /coaching to direct staff as well as other key program teams.
• Strengthen champion for stronger teamwork and collaboration among program and other relevant departments.

Behavior and conduct

• Ensures that behavior inside and outside of work promotes the values in RI’s code of conduct and safeguarding policies.
• Acts with integrity and holds themselves accountable for being respectful, inclusive and professional.
• Reports any concerns.

Management and leadership

• Ensure the highest standards of behavior inside and outside of work promotes the values in RI’s code of conduct and safeguarding policies.
• Be a model for ethical conduct standards for other team members.
• Embrace diversity, and model inclusive and equitable behaviour.
• Ensure own actions and the actions of the teams’ members they manage do not adversely impact the safety of the RI team and the vulnerable communities we serve.
• Ensure donors, partners and communities are aware of RI conduct and reporting mechanisms.
• Ensure safeguarding is embedded in all the work we do.
• Be responsible for ensuring a culture and systems in place for reporting.
• Report any concerns.

Person Specification

Essential criteria

• Master's level education in a relevant field or bachelor’s degree with commensurate work experience
• Minimum 3 years of progressive experience in project management
• Proven experience working in Education and/or Livelihood Programs in Jordan with in-depth understanding of complexity and needed coordination with key actors
• Experience working in collaboration with the Ministry of Education in Jordan
• Experience working on USG funded projects (i.e. PRM, USAID) and other main donors operating in Jordan
• Demonstrated ability to manage multiple priorities, deadlines, tasks efficiently
• Excellent organizational, budget, project management, communication and writing skills.
• Leadership skills, including the ability to supervise and motivate staff.
• Excellent communication skills and ability to work effectively with colleagues in a multi-cultural setting.
• Experience conducting capacity building activities and enthusiasm to share knowledge and information with others.
• Ability to work independently, set priorities, and manage time efficiently.
• Excellent English oral and writing skills.
• Excellent time management skills and resourcefulness with strong attention to detail.

Desirable criteria

• Understanding/Experience on livelihood projects

​RI Values

Guided by the humanitarian principles of humanity, neutrality, impartiality, and independence, as well as “Do No Harm,” Relief International Values:

• Integrity
• Adaptability
• Collaboration
• Inclusivity
• Sustainability