Executive- Customer Success

Bombay Softwares - Jordan - Amman

Responsibilities:

  • Identify new business opportunities, markets, and target clients to expand the customer base.
  • Build and maintain strong relationships with key clients, understanding their needs and providing appropriate solutions.
  • Collaborate with other departments, such as marketing and customer service, to ensure customer satisfaction and retention.
  • Conduct market research and analysis to stay informed about industry trends, competitors, and customer preferences.
  • Develop and deliver sales presentations, proposals, and negotiations to key clients.
  • Achieve annual and quarterly order and revenue targets
  •  Suggest upgrades and services that may be of interest to clients.
  •  Negotiate with clients to secure the most attractive prices.
  • Monitor and analyze sales data, market trends, and customer feedback to identify areas of improvement and adjust sales strategies accordingly.
  • Stay up-to-date with the latest advancements in IT products, services, and technologies to effectively promote and sell the company's offerings.

 

Qualification & Skills:

  • Bachelor's degree in business, marketing, or a related field. MBA is a plus.
  • 2+ years of experience in Sales within the IT industry.
  • In-depth knowledge of the IT industry, including software, hardware, networking, cloud-based solutions, and emerging technologies.
  • Language preference - Arabic
  • Ability to generate revenue by identifying pain points and suggesting suitable services.
  • Excellent communication, presentation, and negotiation skills.
  • Strategic thinking and problem-solving abilities.
  • Ability to analyze sales data and market trends to make informed decisions.
  • Proficiency in using CRM software and sales tools.
  • Willingness to travel as required.

 

 

Post date: 26 July 2024
Publisher: Tanqeeb.com

Post date: 26 July 2024
Publisher: Tanqeeb.com