Company Description Job Description - Keeping hotel financial records in order - Processes invoices, transactions, room charges, refunds, and prepares checkout bills - Monitors and checks accounting ledger - Verifying that all accounts are balanced and supported by documentation - Audits financial statement accounts such as receivables and revenues - Posts room taxes and charges - Processes discounts and vouchers - Tracks room availability and occupancy - Prepares daily reports and summary cash balance - Checking guests in and out of the hotel. - Handling/Responding to guests' needs, requests, and complaints. - Answering the phone and making reservations. - Summarizing each night's operations, and listing any follow-up tasks for management. - Following End of Day Procedures.

Qualifications - Minimum 2 years of bookkeeping and front desk experience - Opera System expert - Proficient in MS Office, PMS, and CRM software - Outstanding verbal and written communication skills - Detail-oriented and strong organizational skills - Strong interpersonal skills - High school diploma or equivalent; Associate or Bachelor's degree in Hotel Management or related field is a plus - Past experience in customer service or hospitality is a plus. - Analytical mind, with strong attention to detail and an affinity for numbers. - Good organizational and time-management skills. - Self-motivated, proactive work ethic. - Strong aptitude for customer service.