IM Tools & Services

• Engage with departments at Coordination to develop and encourage the usage of IM tools or practices in support/program data and/or workflows. These can include any efficient/advanced excel file, GIS maps, PBI Dashboards, automated flows, or more advanced IM tools (Power App, Software, SQL Database…).
• In close collaboration with heads of departments, design IM tools/services that can improve the workflows or outputs of coordination departments, in terms of data quality, time/cost-efficiency, sharing and communication.
• Design, produce, test, and deploy IM tools/services as needed by departments at Coordination level.
• Coordinate with IM focal points on the field across the mission to ensure proper standardization of both support and program IM tools/services across bases and across the mission.
• Coordinate with HQ whenever necessary to inform about a particular innovation that could benefit SI at organizational level.
• Ensure proper ownership of each IM tool/service. Produce adapted tutorial and documentation when necessary to improve the sustainability and scalability of the tool.
• Provide technical/strategic support to IM teams working on the field.
• Improve/update existing tools/services when possible and necessary.

Training & Capacity Building

• Identify technical training needs in collaboration with support and MEAL departments at coordination.
• In collaboration with HR department, design capacity building plans related to IM needs.
• Create training material and conduct training on IM topics (Excel, MS365, Power BI, GIS Mapping, Data Protection & Security).
• Ensure minimal data security/protection standards are respected at Coordination level, promote data protection “awareness” in the office and on bases during field visits.
• In collaboration with the IM Coordinator, produce SOPs on IM standards and good practices on the mission.

Reporting & Communication

• Ensure program reporting cycle at Coordination level is well defined and is running as expected. Ensure the needed link related to reporting with IM teams on the field bases.
• Perform technical tasks as needed for Reporting cycle.
• Identify areas of improvement for the reporting cycle, in collaboration with Program teams, and MEAL and Grants departments.
• Lead on the internal reporting of the mission, produce and share the monthly Mission Situation Report.
• When required, represent IM during coordination meetings

Strategic orientation

• Support the IM Coordinator in the development of the yearly information management strategy in accordance with SI’s policies and country priorities.
• Go on frequent field visits to understand IM challenges and opportunities on the field and incorporate them as part of a yearly plan.

Job Requirements: 

• MS Excel, PowerQuery
• MS 365, Power Automate, Power App
• QGIS; ArcGIS; PowerBI
• Excellent communication skills
• Training and explanatory skills
• Excellent analytical skills
• 0-2 years of Experince in INGO

MISSION

Under the supervision of the Information Management (IM) Coordinator, the Deputy IM Coordinator is responsible for:

• Providing departments at coordination level with adapted and efficient IM tools & services
• Leading on the standardization of IM tools across bases and at coordination.
• Supporting technically IM teams on the field and at coordination
• Ensuring proper communication on IM topics between field bases, and between Coordination and the field.
• Providing trainings and capacity buildings at mission level as needed
• Leading on data-heavy process at coordination such as reporting cycle and situation reports.
• Supporting IM Coordinator on defining and deploying a global IM strategy
• He/She replaces the IM Coordinator during their absence.