Organisation Background
The International NGO Safety Organisation (INSO) is an international charity that supports the safety of aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of freeservices including real-time incident tracking, analytical reports, safety related data and mapping, crisis management support, staff orientations and training.
INSO services help NGOs with their day-to-day risk management responsibilities and improve their overall situational
awareness to support evidence-based humanitarian access decisions. Founded in 2011, the International NGO Safety Organisation has grown from innovative start-up to become a globally recognised charity and a highly valued component in the humanitarian safety coordination system. With operations in 14 countries, INSO has revolutionized the humanitarian safety coordination sector by introducing a robust and high-quality field safety platform model that has been deployed in some of the world’s most high-risk settings. Today the organisation provides daily support to more than 1000 NGOs in 14 of the world’s most insecure countries and has earned a strong reputation for performance, principles & professionalism.
Job Summary
The INSO Syria Training Team deliver trainings in travel safety, security management, crisis management, humanitarian negotiations, and other topics as needed. Trainings are delivered online and in-person across Syria response countries. The successful candidate will be a Training Officer based in Amman. Under the supervision of the Training Manager, the successful candidate will support all aspects of INSO training including needs assessment, course development, facilitation of training, and evaluation of training. The successful candidate will be an engaging, up-beat facilitator who can create a comfortable and engaging training environment.
The ideal candidate will be highly organized, have experience working with humanitarian organisations, and experienced in administrative tasks. The candidate will be motivated, and self-directed, taking initiative when needed. They should have a keen interest in INSO, the Syria context and the humanitarian sector.
Major Responsibilities
1. Training Needs Assessment:
•Participate in Training Needs Assessments, including focus groups, interviews, data processing and reporting.
• Informally gather information on training needs through regular contact with INSO partners.
• Use assessment of training needs to make recommendations on training plans for Northeast Syria.
2. Course Development:
• Support the TM to design training courses using a range of learning methods.
• Ensure trainings are contextualised and use clear examples from the Syria context.
• Support the TM in translating training materials from English as needed.
3. Training Facilitation:
• Facilitate training in an interesting and engaging manner.
• Create a safe environment where participants feel comfortable to share their experiences and point-of-view.
• Organise training logistics and administration, e.g. prepare training schedules, organise venues, advertise training, print materials etc. Maintain an inventory of training supplies, materials, and equipment, including safe storage
.4. Monitoring & Evaluation:
• Ensure pre/post-tests are completed for relevant trainings.
• Ensure evaluation forms are completed for all trainings.
• Update M&E databases after each training.
• Complete Sessions Reports and other reporting as requested by TM.
5. Other:
• Attend INSO Syria roundtables, read INSO Syria reports etc. to stay informed of the context and INSO services.
• Build good relationships with INSO Syria partners.
• Work with INSO Syria colleagues on the administration of procurement requests, finance and budget control, travel and accommodation for field missions etc.
• Other duties as requested by the TM.
Mandatory Requirements
• A University Degree in political science, international relations, law, education, communications or another relevant academic program
• A minimum of 3 years training or humanitarian field experience
• Demonstrable experience in administration and/or logistics
• Fluent in English and Arabic
• Computer Skills: competency in Microsoft Office including Power Point and Excel
• Ability to quickly learn about, online training software and methodologies
• Knowledge of and commitment to humanitarian principles
Nice to have
• First Aid qualifications
• Experience with NGO safety, security, and access, and/or project management
• Ability to develop and maintain diverse relationships and contacts
• Experience in the development and review of security risk assessments and security management plans.
• Knowledge of adult learning methodologies, adult education and interest in vocational training.
Key Personal Competencies:
• Energetic, out-going personality that can facilitate engaging training
• Excellent communicator
• Flexible and able to problem solve
• Team player
INSO’s Safeguarding Policy:
INSO is fully committed to safe recruitment, selection and vetting of all potential new staff, trustees and volunteers and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.
Terms & Conditions:
12-month contract with 3-month probation period and expected start date on or before 12/09/2025.
How to Apply:
Interested applicants are invited to send a completed application (requirement below) to [Click to show email] not later than 04/09/2024 and ensure to reference “Training Officer - Amman" in the subject line of the email.
Only shortlisted candidates will be contacted.
Interviews will be conducted on a rolling basis.
Application requirements:
• One- page Cover Letter specifying how you meet the mandatory requirements, any preferred characteristics, your motivation for applying, and what you hope to bring to INSO.
• Updated CV (3 pages maximum).
• One relevant and substantive writing sample in English that demonstrates your analytical and report writing abilities (10 pages maximum). Please do not send any additional information (such as copies of certificates, copies of diplomas, other writing samples, etc.) and keep the total size of your application under 2MB if possible.