About Mercy Corps:

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

Crisis Analysis – Syria (CA–SYR) supports Mercy Corps programs throughout the region in four key areas: programs, strategy, advocacy, and security. CA–SYR’s analytical unit develops a range of information products centered on primary and secondary analysis, and interfaces with relevant international organizations in order to gather and collate relevant conflict, access, economic and stakeholder information. CA–SYR also serves as a real-time information hub, developing timely reports, developing new data measurements and forecasting methodologies to assist humanitarian responders, as well as program related mapping for key decision makers.
 

The Position

The selected candidate will coordinate workflow for Mercy Corps’ internally facing Program Area Assessments and Enhanced Due Diligence unit, providing programmatic teams and senior management with key analysis to inform and assist teams to make evidence-based decisions. The PA/EDD Senior Coordinator will be responsible for keeping workflow tasks up to date and as well as serving as the internal face of CA–SYR analysis for programmatic needs, from initial assessment requests to delivery of final products and internal presentations (as necessary). This will require interacting with programme, operations, and risk/security team members within MC Syria. The PA/EDD Senior Coordinator will also be responsible quality assurance of analytical and assessment-oriented products, ensuring that a high level of analytical outputs are delivered by the units, and the capacity of the teams are consistently developed. Finally, the PA/EDD Senior Coordinator will be responsible for proper archival and organization of a library of EDD and area assessments.

ACTIVITIES

Overall

• Organize and manage research/assessment workflow for the PA/EDD unit, adhering to strict project management principles, deadlines and, quality assurance measures.
• Advise the CA–SYR Director and Program Teams with updates on evolving developments in the region as it relates to Mercy Corps programs and humanitarian activities.
• Collaborate with other CA–SYR units on major analytical projects, on an ad hoc basis.
• Able to lead technical projects independently.
• Work alongside program teams, reporting key localized analysis to inform and assist program implementation.
• Work well under pressure of tight deadlines, while keeping the integrity of the brand without sacrificing quality of work.
• Assume responsibility, planning, and management of ad hoc context research requests from internal or external stakeholders on a variety of relevant topics/themes related to Syria.
• Assist in shared administrative processes and procedures necessary to the overall functionality of CA–SYR.

Assessment Coordination

• Maintains a strong understanding of the context in the Middle East (political, social/tribal, economic, governance and security/conflict), as well as key humanitarian, development, early recovery, and stabilization trends.
• Leads and coordinates the development of key risk- and context-oriented assessments for program teams based on local area dynamics.
• Performs presentations and updates for program teams.
• Support the overall continuation of a culture of a team, which is highly aware of the context.
• Develops and refines methodologies for multi-dimensional risk assessments for programmatic decision making.

Management

• Directly supervises three staff members and manages workflow processes including deliverable and tasking assignments.
• Develop skills of the analytical team.
• In collaboration with other CA–SYR team members, ensures strict adherence to quality control of the unit.
• Refines methodologies and products for risk assessment reporting and area analysis.
• Manage the PAA research portfolio, reporting to multiple program teams.
• Be adaptive to remote working and management techniques if needed.
• Organizes and prioritizes outputs based on needs from program teams.

Outputs

• Regularly update PAA and EDD forms and coordinate outputs with the Director of Security and Area Directors, Country Director and Risk Management Committee.
• Draft EDDs and PAAs as necessary and in alignment with overall unit workload.
• Ensure quality of PAA and EDD deliverables are of a high standard.
• Lease with Senior Management Teams, Area Directors over specific EDD outcomes.
• Coordinate with Area Directors and Director of Security over PAA outcomes and processes
• Prioritize and organize team outputs in line with program team demands

Safeguarding Responsibilities 

• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work
• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members
• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options
   

Supervisory Responsibility: 

• Responsible for three team members

Reports Directly To: CA–SYR Director

Works Directly With: CA–SYR and Program and Security teams and Senior Management.

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
 

Minimum Qualification and Transferable Skills

• Degree in (Geo)Politics, International Relations, security/conflict studies or a related field is an asset
• Excellent written and spoken English and Arabic
• At least three years of experience in reporting (research/analysis) in a think-tank, UN, or NGO setting; experience analyzing the Middle East conflict is a plus
• Two to three years of experience in research and/or project management small teams
• Demonstrated experience identifying and assessing multidimensional contextual risks, particularly as related to humanitarian, early recovery, stabilization, resilience, and development programming

Five years of experience collecting and analyzing primary and secondary data related to political, social, economic, governance, or conflict analysis

• Experience with both quantitative and qualitative research is an asset

Success Factors

• Ability to manage products/outputs, workplans, and staff members.
• Ability to develop innovative and flexible methods of analysis and apply it to high-risk contexts.
• Ability to show detailed contextual knowledge of the Levant region and humanitarian response.

Living Conditions / Environmental Conditions

May include travel up to 10%

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

How to apply:

Preferable to receive CVs before  Sunday, September 22 ,2024.

*If you are interested, kindly apply as soon as possible, since resumes will be reviewed on rolling basis. Shortlisted candidates will be contacted before the submission deadline.*

Only shortlisted candidates will be contacted for an interview.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline ([Click to show email]).