About Us: The Syrian American Medical Society Foundation (SAMS) is a nonprofit, non-partisan, non-religious medical relief organization, with a mission to provide lifesaving healthcare services and to revitalize health systems for underprivileged Syrian refugees, internally displaced persons, and vulnerable host community members in zones of conflict and displacement. This is done by implementing an integrated model of essential services that emphasize priority needs, including the delivery of medical education, training, and financial support to physicians and other healthcare workers in Syria, Jordan, Lebanon, Turkey, Greece, and Iraq. Along with the provision of healthcare services and medical training, the SAMS Foundation also implements mental health and psychosocial support (MHPSS) programs, as well as protection against gender-based violence (GBV).

Key relationships:

• Program department
• Operation department
• HR department
• Finance department

General objective of the position: The MEAL Officer will be responsible for the implementation, performance monitoring, evaluation accountability and learning aspect of all SAMS’ programs and projects, providing effective support to all technical Managers in this area based on identified gaps. With the support from IT and Information Officers, he/she will be responsible for assisting in the development and roll-out of tools for effective management of data across all technical sectors and sites.

The MEAL Officer will be the country focal point to ensure MEAL plan is in place and timely implemented as well as create awareness among field staff. S/he will supervise data collection ensuring data collection is in line with donor indicators and other needs. The Senior MEAL officer plays an important role in providing updates on donor indicators and support in donor reporting as well as data quality assurance.

Main tasks and responsibilities:

Program Quality, Performance Assurance:

• Establish MEAL System and ensure proper implementation of M&E plans and activities.
• Develop a relevant and appropriate tool for collecting data from field.
• Work with relevant  teams to ensure the collection of relevant and appropriate data needed for an effective M & E system which will be utilized in monitoring strengths, weaknesses and gaps in existing program and services and for reporting on donor commitments as well as producing board summaries
• Lead program monitoring activities including tool design and analysis in collaboration with relevant departments.
• Provide deep level of analysis on all SAMS centers and programs in Jordan.
• Ensure that up-to-date monitoring of activities is implemented and data collected for all projects, in line with the project targets, and in a timely manner.
• In coordination with Programs department ensure that data collection methodology at the field level, including tools, logbooks, and templates, capture all donor reporting requirements in terms of indicators, and in accordance with a unified definition.  Support in modifying the tools when required.
• Build capacity of staff through training to ensure adoption of new data monitoring tools and quality of data collected in line with donor indicators and for internal use.
• Ensure proper training protocols and field work protocols are being followed by the field teams.
• Support proposal development processes by providing inputs to narrative including the development of appropriate M&E plans and indicators, costing for MEAL activities and contributing to Performance Management Plans.

Assessments, Surveys and Evaluations:

• Work with relevant departments on developing needs assessment for health facilities.
• Develop surveys or focus group discussion tools

Coordination and representation:

• Identify external, third party stakeholders that can undertake monitoring/evaluation visits and facilitate and supervise their activities.
• Network with other agencies undertaking similar activities to learn M&E system implementation in similar contexts.​

Accountability:

• In consultation with the Grants and programs departments, conduct regular data quality assurance in line with SAMS and donor guidelines. 
• Work with relevant departments to implement other accountability mechanisms.
• Supervise the implementation and review of accountability mechanisms including beneficiaries’ feedback and complaint mechanism.

​Document and share outputs and lessons learned:

• Produce a report on M&E activities to support learning by health facility under similar conditions as an aid memoire and to facilitate any follow up.
• Document good practice examples and challenges of monitoring and accountability.
• Document lessons learnt and recommendations.

Mandatory Qualifications required

• Bachelor’s degree in Statistics, Management Information Systems, Social Sciences, or Administration.
• Three years of direct experience in information management.

Competencies:

• Data Analysis and Collection
• Mobile-based Data Collection Tools
• Monitoring & Evaluation (M&E) Standards & Ethics
• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPointM&E Systems
• Project Logical Framew

Languages

• Native Arabic speaker.
• Advanced proficiency in English, including writing, listening, reading, and conversation.

CONTRACT CONDITIONS

The salary will be defined regarding the SAMS Jordan Office salary scale on-going

Interested candidates may please send their resume and fill the application in the following link:

https://recruitment.sams-hr.com/