DIVISION: Program

TEAM: Senior Cash for Work/IBV officer

LOCATION: All Mafraq Governorate

CONTRACT TYPE: Fixed Term

GRADE: D1 (National)                                                                  

JOB FAMILY:  Program

SALARY: As per contract

HOURS: Full-time

FLEXIBLE WORKING: We believe flexible working is key to building the future, so we're open to discussing the type of flexible arrangements which might work for you.

DIVISION-TEAM PURPOSE: The Cash for Work (CFW) team is responsible for the comprehensive management and implementation of all Cash for Work activities undertaken by Oxfam in both the refugee camp settings and in the neighbouring host communities and municipalities of Mafraq Governorate. This includes ensuring that CFW activities contribute meaningfully to the well-being and resilience of refugee households and host community members, aligning with Oxfam’s goals and values.

JOB PURPOSE: The Senior CFW/IBV Officer will lead the design, coordination, and implementation of Oxfam’s Cash for Work (CFW) activities across refugee camps and the surrounding municipalities in Mafraq Governorate. This role involves close collaboration with Community-Based Organizations (CBOs) and Civil Society Organizations (CSOs) to manage the selection, coordination, and oversight of all CFW activities. The Senior CFW/IBV Officer will ensure that these activities comply with both Oxfam’s internal guidelines and UNHCR camp regulations, aiming for fair and equitable distribution of CFW opportunities among beneficiaries. Key responsibilities include coordinating with Oxfam’s teams, stakeholders, and partners throughout the planning, implementation, monitoring, and evaluation phases of CFW activities, and representing Oxfam at the Za’atari Camp’s Basic Needs and Livelihoods Working Group (BNLWG).

POST HOLDER REPORTS TO

Solid Waste Management Program Manager

JOBS REPORTING TO THIS POST

Yes, cash for work officers

BUDGET RESPONSIBILITY

No

KEY RESPONSIBILITIES

• Lead the implementation of the Cash for Work (CfW) program in refugee camps and surrounding host community municipalities in Mafraq, coordinating closely with Oxfam teams, Community-Based Organizations (CBOs), and municipalities to ensure compliance with UNHCR IBV SOPs in camp contexts and HC CfW SOPs.
• Supervise and support the CfW team in all activities, ensuring targets and deliverables are met in line with donor requirements and internal standards.
• Manage the recruitment and selection process of CfW participants, ensuring compliance with policies and procedures while coordinating with CBOs and municipalities for fair selection.
• Provide training and  induction  sessions for staff on roles, responsibilities, equality, and updated SOPs, ensuring inclusivity, particularly for women, people with disabilities, and other vulnerable groups.
• Maintain team oversight, including leave tracking, performance management, and adherence to Oxfam's Code of Conduct.
• Establish, manage, and regularly review Oxfam’s internal SOPs to ensure accountable selection, verification, rotation, and payment processes for CfW beneficiaries.
• Coordinate with Finance to manage payment schedules and processes, ensuring prompt and accurate submission of payment requests.
• Supervise timely data entry of CfW participants in GIZ and UNHCR RAIS systems to ensure accurate record-keeping and compliance.
• Lead all donor reporting related to CfW activities, ensuring alignment with donor guidelines and timely submission.
• Engage in field-level coordination with other NGOs to align CfW guidelines and practices within the refugee camps.
• Represent Oxfam at relevant camp-level coordination meetings, and engage with other stakeholders and partners as needed.
• Oversee the monitoring of CfW activities, ensuring progress tracking and achievement of expected results through effective systems and tools.
• Manage the resolution of CfW-related complaints, coordinating with the Monitoring and Evaluation team to address issues raised by beneficiaries.
• Ensure protection concerns within the CfW program are flagged and referred to the Protection Officer when necessary.
• Compile weekly progress reports from the CfW team, documenting the number of beneficiaries and feeding data into monthly donor monitoring reports.
• Undertake additional tasks as required by the Solid Waste Management Program Manager to ensure the smooth and effective operation of CfW activities within refugee camps and host communities.

Person Specification

1. Be committed to our feminist principles, and to applying them in your day-to-day behaviour and your work. Be ready to keep learning, with accountability to those who experience oppression as a result of their identities, such as their gender, race/ethnicity, disability or class.

2. Be committed to undertaking Oxfam’s safeguarding training and adhering to relevant policies, to ensure all people who come into Oxfam are as safe as possible.

Essentials

• Experience in managing and coordinating CfW programs in collaboration with local stakeholders, such as Community-Based Organizations (CBOs), municipalities, and government officials.
• Proven experience in monitoring of deliverables to ensure compliance with donor requirements and organizational standards.
• Familiarity with Human Resources principles and processes, including recruitment, staff management, and performance evaluation.
• Demonstrated experience in fraud risk management withinCfW programs.
• Experience with vulnerable groups and protection issues, including the ability to identify and refer individuals to relevant agencies as needed.
• Prior experience or strong willingness to work with refugees in camp settings and with host communities in municipalities.
• Understanding of compliance requirements for UNHCR IBV SOPs in camp settings and Hosting Commnitiy CfW SOPs in host community contexts.
• Excellent interpersonal, communication, and negotiation skills, with the ability to work collaboratively in diverse, multicultural teams.
• Demonstrated commitment to gender equality, social justice, and community inclusion.
• Ability to provide training and capacity-building for project staff and partners on CfW program requirements, SOPs, and compliance standards.
• High level of proficiency in both English and Arabic (written and spoken) is essential for effective communication.
• Proficiency in computer applications, including MS Word, Excel, and data management tools, with a high degree of computer literacy.
• Ability to work under pressure, prioritize tasks, and manage time effectively to meet deadlines in a dynamic environment.
• Flexibility, adaptability, and willingness to learn, with the ability to reflect on personal and team performance.
• Proficiency in both English and Arabic is required.

At interview, shortlisted candidates will also be assessed on our values and organisational attributes, as outlined above.

Desirable

• Experience working within multicultural and multidisciplinary teams in a humanitarian or development context.
• Proven experience in developing and managing partnerships with civil society actors, including CBOs and NGOs.
• Ability to conduct community-based assessments, design program interventions, and contribute to project proposals.
• Commitment to humanitarian principles and actions, as well as a strong alignment with Oxfam’s policies on equal opportunity ,climate justice , gender justice, and environmental sustainability

At interview, shortlisted candidates will also be assessed on our values and organisational attributes, as outlined above.
Important Notes : 

• We will be reviewing the applications on a rolling basis. The selection will be determined based on the qualifications listed in the job role and availability. Due to the urgency of this hire, applicants who meets qualifications of the role will be asked on their availability and this may determine moving on to the next steps.
• The contract and the offer are subject to donor's approval.