JOB DESCRIPTION

1. Scope

1. Context

About Relief International

Relief International (RI) partners with communities impacted by conflict, climate change, and disaster to save lives, build greater resilience and promote long-term health and well being.

Currently, RI is active in 14 countries around the world, including some of the most fragile: Afghanistan, Iran, Iraq, Jordan, Lebanon, Myanmar, Pakistan, Philippines, South Sudan, Sudan, Syria, Turkey, and Yemen.

Relief International includes the four corporate members of the RI Alliance: Relief International Inc., Relief International-UK, Relief International-France and Relief International-Europe Under our alliance agreement, we operate with a single, shared management structure.

About our Country Program/ Regional Programs

(Insert / select Country Program background or use regional background depending on the role)

Middle East Region

RI operates in six countries in the Middle East region:  Iraq, Jordan, Lebanon, Syria, Turkey and Yemen, with a focus on the four RI sector pillars: Health, WASH, Education and Economic Opportunity.  We employ more than 4,000 staff (direct and indirect) in the Middle East region and implement a range of humanitarian and development programs valued at approximately $70 million USD on an annual basis.

1. Job Profile

The CP Coordinator in consultation with the WoS protection advisor, will design and develop the foundations of the CP specialized services interventions for RI in Syria. S/he will particularly have a key role in building the team capacity on both response services such as response and prevention with a focus on community-based activities implemented in RI protection centers/protection spaces in health facilities and at community level, while ensuring culture and practice of high-quality CP programming in emergencies.

Key responsibilities

Technical supervision and program oversight

• Coordinate closely with the hub-based protection managers on overseeing the implementation of the CP program activities, including technical support to RI staff and local partners
• Provide technical guidance, oversight, and support to the CP Officer on the hub level and the CP team in the provision of quality case management to ensure the needs of children at risk and their families are met in a timely and consistent manner and ensuring safe and ethical data monitoring.
• Lead development and oversee implementation of community-based child protection activities to engage all community members including women, girls, men and boys in child protection prevention, response and mitigation
• Based on the country and protection strategy, actively contribute to the creation and implementation of the strategy to meet the needs of the population in the target locations, and lead assessments to inform program priorities for assigned geographic locations. In coordination with the hub protection managers proactively identify programme gaps and propose new activities and services to address them
• In collaboration with the protection advisor develop CP resources including manuals, structured and unstructured awareness raising sessions, and IEC materials and oversee implementation of CP prevention activities to increase communities’ awareness
• Support and supervise implementation and security of program databases according to the standards

• In coordination with the protection advisor and technical health units, support integration between health and child protection through building capacity of health team, implement joint and integrated CP activities within HFs to ensure integrated, safe and confidential support to children
• Provide direct support in CP case management as needed

• Oversee establishment of/updating the referral pathways for the catchment areas
• Coordinate with PSS coordinator and GBV coordinator in Amman for joint activities and support/capacity building
• In coordination with HR and protection managers, recruit CP staff and work with supervisors to ensure Performance Management Plan for all staff is in place and followed up regularly
• In coordination with the protection managers, review the function of the CP staff at the field level and advise on changes/adaptations as needed
• Support the protection managers in ensuring work plans are followed and targets are met
• Ensure CP staff are well trained, understand CP guidelines, including strict adherence to the principle of “do no harm” and “best interest of the child”

Program development and reporting

• Contribute to ongoing analyses of programs and service delivery data for problem identification, program planning and advocacy purposes, and help identify trends and gaps in service provision
• Oversee the assessment of the protection centers’ needs/gaps as well as regular community assessments
• Support to the internal and external periodic reports as well as development of concept notes and proposals, ensuring respect of deadlines
• Participate in all grant opening, mid-term and closing meetings, and ensure compliance with donor regulations during implementation of projects in close coordination with the protection managers
•  Participate in technical coordination meetings as requested by the line manager
• Any other task assigned by the line manager

Capacity building

• Provide technical guidance, oversight and support to the CP team in the provision of quality case management, and other CP activities to ensure the needs of the people of concern are met in a timely and consistent manner
• In coordination with the protection advisor, develop and lead the capacity building plan for CP staff and train RI and partners’ CP teams in case management, CP minimum standards, tools and resources and other topics based on the capacity building needs assessment and plan.
• Support/contribute to local partner capacity building plan for strengthening local partners’ capacity in technical CP areas

Representation

• Participate in CP coordination forums’ meetings coordinated by the AoRs and clusters as requested

Accountability and M&E

• Support proper use of the M&E tools and systems and provide input to track indicators and measure progress

Behavior and conduct

• Ensures that behavior inside and outside of work promotes the values in RI’s code of conduct and safeguarding policies
• Acts with integrity and holds themselves accountable for being respectful, inclusive and professional
• Reports any concerns

1. Person Specification

Essential criteria

• Relevant university degree in social sciences, education, psychology, development, or other relevant field (relevant and significant work experience will also be considered).
• Minimum of 2 years’ experience working with at-risk children and families through direct implementation of case management, or PSS for children.  
• Minimum of 3 years’ experience in the field of CP response with supervisory responsibilities, preferably working with conflict affected populations.
• Demonstrated ability to manage multiple priorities, deadlines, and tasks efficiently
• Strong communication and analytical skills and ability to present ideas effectively
• Ability to conduct sensitive and non-judgmental communication; good diplomatic skills
• Emotional maturity and stability to resolve conflicts in an effective manner
• Familiarity with principles and practice of monitoring and evaluation
• Excellent knowledge of MS Word, Excel, PowerPoint and email/internet software
• Ability to work with minimal supervision
• Cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures
• INGO experience is required
• Fluency in Arabic is required
• Very good spoken/written English is required

Desirable criteria

• Experience with the Syrian context or emergency settings

1. RI Values

Guided by the humanitarian principles of humanity, neutrality, impartiality, and independence, as well as “Do No Harm,” Relief International Values:

• Integrity
• Adaptability
• Collaboration
• Inclusivity
• Sustainability