Organisation Background:
Founded in 2011, the International NGO Safety Organisation (INSO) is an international non-governmental organisation that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations, and training.
INSO provides daily support to more than 1000 NGOs operating in 16 of the world’s most insecure countries.
INSO is registered in the Netherlands with its headquarters based in The Hague, the international city of peace and justice.
INSO Syria:
The Syria programme supports more than 241 NGOs to deliver vitally needed aid and assistance to an estimated 13.1 million people in need across the country. First launched as an emergency response operation in 2014, INSO Syria has grown to become a regional programme, present in all of the regional Syria response hubs.
Overall Purpose of Role:
Acting as the primary assistant to the Operations Manager (OM), the Operations Officer will support in carrying out INSO operations including (but not limited to) finance, logistics, procurement, admin tasks, and functions. The position will as part of the Operations team.
Main Duties and Responsibilities:
Logistics & Procurement:
- Assist supervisor in procurement activities in collaboration with Operations and Program teams
- Ensure the procurement process is as per the SOPs, with proper documentation supporting all the purchases
- Assist with identification of suitable vendors, collection of price quotes, documentation of procurement process, and management of electronic and paper procurement files.
- Coordinate all logistical arrangements for project-related events, workshops, seminars, and other training activities.
- Help manage and administer office resources, including office space, assets including laptops, other related office systems and equipment.
- Ensure all assets are tagged and keep a record of the movement of assets.
Administration:
- Manage travel arrangements, including staff air tickets, transport, and accommodation for business purposes.
- Support the organization of team events (meetings, workshops, etc.).
- Maintains a central filing system for required documents and forms.
- Support the development and systematic management of internal policies and their implementation across INSO operations
- Organize and process purchase requests, quotations, purchase orders, and goods received notes and submit to finance for payment.
- Help conduct compliance checks, donor due diligence, and other regulatory responsibilities.
- Fulfill other administrative functions as required
- Organize flight bookings for all staff and goods, and ensure all staff and goods have proper documentation before traveling
PERSON SPECIFICATION
Knowledge, Skills and Experience
Essential:
- A Degree in Business Administration, Supply chain, HR, Logistics, or a relevant field.
- Excellent English and local language skills, both written and verbal.
- Minimum 5 years of relevant work experience, preferably with INGOs.
- Proficient in Microsoft Office tools.
- Attention to detail and ability to multitask
Nice to Have:
- Other language skills like Turkish, both written and verbal.
- Open-mindedness and self-confidence.
- Acceptance and understanding of humanitarian principles.
- Strong ethics, with the ability to manage confidential data.
- High degree of autonomy.
Personal Attributes
- Confidentiality, integrity, and a sense of conflict-of-interest prevention.
- Self-motivation, courtesy, and humility.
- Team spirit and good management of interpersonal relationships.
- Know how to plan and organize your work.
- Be flexible, dynamic, know how to propose initiatives.
- Be able to work under pressure.
- Effective communicator.
- Capacity to work in multicultural environments.
INSO’s Safeguarding Policy
INSO is fully committed to safe recruitment, selection and vetting of all potential new staff, trustees and volunteers and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.
Terms & Conditions:
6-month renewable contract, $2,500 monthly salary, 1.75 working days annual leave per month.
How to apply
Please submit completed applications to [Click to show email] and reference ‘Operations Officer” in the subject line by December 9th, 2024. Applications should be in English and include:
- An updated CV (maximum 3 pages).
- A one-page cover letter detailing why you are interested in working for INSO and how your qualifications align specifically with the competencies required for the role.