A F&D Captain assists the Supervisor with activities coordination of the guest services team to deliver an excellent experience while supporting the team and ensuring compliance with health and safety requirements.
What will I be doing?
As a F&D Captain, you will be responsible for the organization and coordination of the team, attendance to the guest and clients of the Restaurant. Specifically, you will be responsible for performing the following activities at the highest standards:
- Distribute tables and tasks to team members
- Serve food and drinks with high level of standard
- Maximize revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques.
- Follow up the procedures according with the checklist
- Coordinate the work of all team members, in order to maintain the constant quality of the service
- Performs the transfer of goods and materials across sectors
- Support the supervisor on bureaucratic issues and team development
- Track Food and Beverage monthly inventories
What are we looking for?
A F&D Captain at Hilton is always working on behalf of our guests and clients and team with your coworkers. To fulfill this role successfully you need to have the attitude, behaviour, skills, and the following values:
- Good communication in English and Arabic language
- At least 1 year of experience in a restaurant or/and hotel
It will be advantageous in this position if you demonstrate the following skills and differentials:
- Experience in hotel
- Experience in similar function
- Cash handling experience
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!