Company Description
Escape The Room is a leading entertainment brand with over 15 branches across the Middle East and Africa. The company specializes in creating immersive and challenging experiences that blend engineering and entertainment. With a focus on innovation and teamwork, Escape The Room offers unique entertainment content tailored for all ages and events.
Role Description
This is a full-time on-site role for a Senior Information Technology Engineer at Escape The Room in Amman. The role involves troubleshooting IT issues, providing technical support, ensuring network security, and managing networking systems on a daily basis.
Responsibilities
- Manage information technology and computer systems
- Plan, organize, control and evaluate IT and electronic data operations
- Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
- Design, develop, implement and coordinate systems, policies and procedures
- Ensure security of data, network access and backup systems
- Act in alignment with user needs and system functionality to contribute to organizational policy
- Identify problematic areas and implement strategic solutions in time
- Audit systems and assess their outcomes
- Preserve assets, information security and control structures
- Handle annual budget and ensure cost effectiveness
- Requirements and skills
- Proven working experience as an IT Manager or relevant experience
- Excellent knowledge of technical management, information analysis and of computer hardware/software systems
- Expertise in data center management and data governance
- Hands-on experience with computer networks, network administration and network installation
- Ability to manage personnel
- BS in Computer Science, MIS or similar field
Qualifications
- Troubleshooting and Technical Support skills
- Expertise in Information Technology
- Knowledge of Network Security principles
- Experience in Networking systems
- Strong problem-solving skills
- Excellent communication and teamwork abilities
- Relevant certifications such as Cisco or CompTIA are a plus
- Bachelor's degree in Computer Science, Information Technology, or related field