Requirements
Description and Requirements
KEY RESPONSIBILITIES:
- Motivate, direct, train, and develop sales workforces; he/she will assist in providing
necessary trainings in agents' key performance areas such as: onboarding,
Insurance principals, sales cycle skills, MetLife products, goal setting, activity
planning and support in practicing all needed activities in the field. Supervising and
developing skills, etc.…
- A major portion of his/her time should be spent strengthening and upgrading Rookie
individual’s performance: he/she should visit respective units on a regular basis and
as frequently as required to ensure that all Rookies performance meets
expectations and to determine any additional training and/or development needs.
- Prepare, create and carry-on interactive trainings & developments activities such as
the (End to End Simulation) and recommend ongoing improvement plans on
business needs bases.
- Ensure that appropriate measurement activities are developed and executed by the
trainees and the Rookie agents in order to evaluate the effectiveness of all training
sessions & workshops (pre, post and during conducting trainings).
Carrying out any linked new assignments, projects and initiatives of business development.
- Field Coaches are responsible for “PREPARATION” of new salespeople skills,
knowledge and performance developments. “PREPARATION” means; knowledge
based oriented sessions and presentations, classroom trainings, interactive
workshops and any other learning aimed pathways. As well as experiential, roleplays,
field support and other simulation techniques.
- “CORRECTION” is an area of co-operation between Field Coaches and People
Managers. “CORRECTION” means; highlighting any challenges in salespeople daily
activities and recommending any remedial actions for improving e?science.
- Field Coaches must be “OBSERVING” the reality as for better understanding of
performance development needs and advising of managers.
- Usually, “ADVISES” consist of expanding knowledge, providing additional skill/s
trainings, provisions or increasing of activities.
Qualifications:
- Strong Communication Skills
- B.A degree in Business or any related field
- Solid learning and development experience
- Insurance experience is a plus
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services.
At MetLife, it’s #AllTogetherPossible . Join us!