Job Description:
Position Overview:
As an Administrative Operations Assistant within our coding bootcamp, you will be an integral part of ensuring the efficient functioning of our educational programs, even in a remote work environment.
Your role is to provide essential administrative support and coordination, enabling the smooth operation of day-to-day activities.
We're looking for someone who can think independently, solve problems, and take the initiative to improve processes, all while working remotely.
Key Responsibilities:
- Student Support: Assist with student inquiries, enrollment, and the onboarding process. Ensure that students have the resources and information they need for a successful learning experience.
- Admissions: Conduct interviews with prospective students to assess their suitability for the program, providing guidance and information during the admissions process.
- Scheduling: Coordinate class schedules, instructor availability, and virtual meeting logistics to maintain a seamless educational experience.
- Technology Support: Help students and instructors with basic technical issues, such as access to online learning platforms and software, even when working remotely.
- Supplies and Resources: Manage the procurement of educational materials and supplies in an online environment, ensuring the availability of necessary resources for the bootcamp.
- Resume & LinkedIn Review: Assist students in enhancing their resumes and LinkedIn profiles to make them more appealing to potential employers.
- Job Application Assistance: Provide support to students in their job application processes, including reviewing application materials and helping them secure employment opportunities.
- Communication: Act as a communication link between students, instructors, and management, facilitating effective information flow and addressing any concerns through virtual channels.
- Event Coordination: Assist in planning and organizing bootcamp events, workshops, and student meetings in a virtual setting, including logistics, materials, and participant coordination.
- Project Support: Provide operational support for various bootcamp projects, track progress, and assist with project-related activities while working remotely.
Qualifications:
- Bachelor's degree.
- Proven experience in administrative support or similar roles.
- Proficiency in office software (e.g., Microsoft Office Suite) and remote collaboration tools.
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills.
- Attention to detail and the ability to multitask.
Additional Requirements:
- Problem-Solving and Initiative: Ability to proactively identify challenges and take initiative to address and improve operational processes, even in a remote work context.
- Self-Leadership: Demonstrated ability to work independently and lead yourself to achieve tasks and objectives effectively in a remote work environment.
- Computer Skills: Proficiency in using computer software and remote collaboration tools.
- Knowledge of Coding Bootcamp or Courses: Familiarity with coding bootcamp programs, coding courses, or related educational offerings is an advantage.
Preferred Qualifications:
- Experience in educational program support.
- Familiarity with online coding bootcamps.
Working Hours:
The available working hours are from Saturday to Thursday.
The core working hours are from 10 AM to 2:30 PM, and from 7 PM to 11:30 PM.
The daily working hours are 9 (There is 1 as a break over the day), and any work beyond the core hours will be considered as overtime.
Work Environment:
This role operates remotely, with the majority of tasks being completed in a virtual setting.
The successful candidate will be equipped to effectively work from their home or another remote location and collaborate with a virtual team.