Purpose of the Job
The Senior Corporate Operations Executive will oversee and enhance operational efficiency across cash handling, outbound, and inbound processes. This role involves collaboration with various teams to ensure compliance with company standards, effective incident management, and the implementation of customized services to meet customer needs. The ideal candidate will have strong analytical skills, a commitment to safety, and a focus on continuous improvement.
Job Description
- Daily follow-up and support to the Middle-Mile KPIs operational excellence, leveraging systems and processes to maximize the operations' efficiency and productivity.
- Statistical/Analytical skills to study data, analyze trends.
- Analyze data on actual performance against target and provide action plan to solve problems and improve processes.
- Supporting ramex stations to achieve service excellence based on Aramex standard procedure.
- Work side by side with the digital transformation team to align the Middle-mile digital transformation plan with all network stations.
- Prepare and arrange system training sessions and ensure ground operations resources have the needed knowledge to perform their work.
- Manage projects from concept to execution, ensuring timely and successful delivery.
- Conduct thorough research to support the feasibility and potential impact of new ideas.
- Background in data visualization using BI tools is a plus
Job Requirements - Experience and Education
- Bachelor’s in industrial engineering.
- 1 - 3 Years of experience in the same field.
- Excellent command of English.
- Excellent knowledge in Microsoft office.
- Analytical and problem-solving Skills.
- Team spirit.
- Interpersonal and communication skills.
Leadership Behaviors
Building Outstanding Teams
Collaborate & break silos
Execution & Accountability
External focus
Growth mindset
Inclusion
Innovation
Setting a clear direction
Simplification
Skills
Communication Skills
Continuous Improvement
Leadership And Coaching
Operational Excellence
Process Oriented
Product Knowledge
Safety And Quality Awareness