Own end-to-end delivery of complex technology initiatives —
including ERP systems, internal and customer-facing digital products/This role
is both:

• Project Manager: controls scope, timeline, cost, risks, vendors,
stakeholders, governance.

• Delivery Lead: drives execution squads, removes blockers,
ensures quality, manages go-live and post-go-live stabilization.

1. Delivery & Execution Management

• Build, maintain, and communicate the
  integrated project plan using Microsoft Project (timelines, milestones,
  dependencies, critical
• Track day-to-day execution using Azure
  DevOps boards and backlogs (epics, features, PBIs, bugs) and ensure work items
  map
• Lead day-to-day standups / status
  checkpoints with development, QA, product owners, architects, security,
  infrastructure, and
• Drive delivery for multiple
  workstreams in parallel (for example: ERP Finance rollout + Mobile App release
  + new Product module).
• Ensure every release has a deployment
  plan, rollback plan, and defined owner in Azure DevOps pipelines / release
  notes.

2. Scope & Requirements Control

• Capture and freeze business
  requirements and translate them into delivery scope, milestones, and acceptance
  criteria.
• Manage change requests (CRs): analyze
  impact on timeline, budget, risk, and communicate for approval through the
  proper
• Ensure clear definition of “done” for
  every feature / module (functional, technical, security, data, and performance
  requirements).

3. ERP Programs

• Lead ERP implementation and upgrade
  projects (e.g. Finance, HR, Payroll, Procurement, Operations), from fit-gap
  analysis
• Coordinate with functional and
  technical ERP consultants to enforce standards and reduce unnecessary
  customization.
• Ensure regulatory and compliance
  requirements are captured early: finance rules, statutory reporting, tax
  authority / government

4. Product / Platform Delivery

• Work with Product Owners to prioritize
  roadmap items based on business value, readiness, cost, and risk.
• Break high-level product vision into
  incremental releases with measurable outcomes (KPIs, adoption targets, SLA
  impact, revenue/
• Align UX, backend services, APIs,
  analytics/telemetry, and security review into each release.

5. Mobile Applications Delivery

• Manage full mobile release cycles (iOS
  / Android): backlog, build, QA, UAT, app store readiness, publishing, hotfix
  strategy.
• Ensure app performance, usability,
  localization (for example Arabic/English), and compliance with data privacy /
  PII handling
• Coordinate with Security and
  Compliance on secure API usage, authentication, and encryption.

6. Budget, Vendor & Contract Management

• Own the delivery budget for each
  initiative: internal effort, external vendors, licenses, infrastructure,
  support, and change requests.
• Validate vendor statements of work
  (SOW), deliverables, SLAs, milestones, and acceptance criteria.
• Track vendor burn rate, escalate
  underperformance, and negotiate recovery plans without increasing total cost.

7. Risk, Issue & Dependency Management

• Maintain a RAID log (Risks,
  Assumptions, Issues, Dependencies) with owners, mitigation actions, and
  deadlines.
• Predict delivery blockers early
  (environment readiness, test data availability, integration dependencies,
  approvals).
• Run structured go/no-go checkpoints
  before any production release.

8. Quality & Testing Governance

• Define and enforce the testing
  strategy: System Integration Testing (SIT), User Acceptance Testing (UAT),
  performance testing,
• Ensure defects are triaged,
  prioritized, and closed before go-live; drive the cut-scope vs. delay decision
  with stakeholders.
• Confirm data migration and end-to-end
  integrations are fully tested, not only individual components.

9. Stakeholder & Communication Management

• Act as the single point of contact for
  executive stakeholders (Finance, HR, Operations, Sales, Customer Experience,
  etc.).
• Provide transparent, concise status
  reporting based on Microsoft Project and Azure DevOps data: timeline health,
  budget health,
• Drive user onboarding, training, and
  adoption plans with business owners, not just technical rollout.

10. Governance, Compliance & Auditability

• Ensure delivery follows internal
  governance: approval matrix, architecture review, change control board,
  security review, and
• Maintain delivery documentation
  (designs, decisions, test evidence, training material, runbooks) in a
  controlled, central repository.
  
• Ensure
  that Azure DevOps is used as the audit trail for work items, approvals,
  evidence, and UAT sign-off.
  

• 5+ years’ experience in IT project management / delivery management roles.
  
• Proven track record delivering at least two of the following:
  

-ERP
implementation or upgrade.

-Mobile
application rollout to end customers / field users.

-Core
digital product or platform launch (B2B or B2C).

• Experience running UAT and production go-lives with business users, not only technical teams.
  
• Demonstrated vendor/SOW management and multi-vendor coordination.
  
• Hands-on experience using Microsoft Project and Azure DevOps as core delivery tools.
  

Strong
Plus

• Experience in manpower solutions, workforce management, service marketplace, on-demand services, or similar operational • PMP, Prince2, PMI-ACP, SAFe, or equivalent certification.
  
• ITIL / service management exposure (incident, problem, change).
  
• Familiarity with ISO 27001, SOC 2, PDPL / data privacy obligations, and security review processes.
  

Education

• Bachelor’s degree in Information Technology, Computer Science, Engineering, MIS, or related field.