The  Account Manager at Nokia plays a pivotal role in driving growth and maintaining strong customer relationships within the Orange account in CT Jordan. This position involves developing strategic opportunities, managing the sales pipeline, and ensuring customer satisfaction by delivering tailored pricing and technical solutions. The manager will collaborate closely with various stakeholders, including C-level executives, while leveraging a deep understanding of Nokia's portfolio to identify expansion opportunities. This role also entails overseeing bid management and coordinating project delivery to meet customer expectations, making it essential for achieving account growth and success.
 

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world. 

Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia. 

• 
  
  Develop and implement opportunity and offer strategies to drive growth.
• Qualify opportunities and maintain updated funnel data and order intake forecasts.
• Prepare customer-specific pricing proposals and documentation.
• Engage with customers to foster strong relationships and ensure satisfaction.
• Negotiate and finalize contracts and purchase orders.
• Track KPIs related to account performance and customer satisfaction.
• Identify and pursue expansion opportunities within the account.
• Collaborate with internal teams, including pre-sales and solution architects, to align solutions with customer needs.

Must-Have:

• Account planning – ability to develop account strategies and growth plans
• Financial management - Strong financial management skills with a focus on revenue targets
• Customer management - Expertise in customer relationship management, particularly with senior executives
• Technical knowledge - Solid understanding of Nokia’s portfolio, including: 
  • Wireless: 4G/5G RAN, Massive MIMO
  • Core Networks: Packet Core, IMS, Cloud Core
  • Transmission: IP, Optical, DWDM
  • Enterprise: Cloud, Storage, Data Centers
• Commercial & bid management – experience  in developing pricing strategies, contract negotiation, and leading RFPs and tenders.

Nice-To-Have:

• Project coordination experience in network rollout and expansion
• Familiarity with delivery milestones and customer acceptance processes
• Skills in managing service escalations and SLA adherence
• Knowledge of emerging technologies and market trends
• Experience working with cross-functional teams, including pre-sales and solution architects