Job Overview

We are seeking highly motivated and customer-focused Cashiers to join our dynamic team in Jordan. 

This internship-level role provides an excellent entry point into the retail operations and customer service field, offering hands-on experience in transaction processing, point-of-sale (POS) systems, and daily store operations. 

The successful candidate will support sales teams, ensure accurate cash handling, and contribute to a positive shopping experience for our customers.

About the Company

Our organization is a leading employer in the regional retail sector, renowned for its commitment to exceptional customer service, competitive compensation, and opportunities for professional growth. We value integrity, teamwork, and a proactive approach to delivering high-quality service in a fast-paced environment.

Key Responsibilities and Duties

• Operate the POS terminal accurately to process cash, card, and digital payments in a timely manner.
• Greet customers, respond to inquiries, and provide information on product features, promotions, and policies.
• Handle cash drawer responsibilities, perform cash reconciliation, and report discrepancies following company procedures.
• Assist customers with returns, exchanges, and order tracking while upholding store policies.
• Maintain clean and organized checkout areas, merchandise presentation, and stock replenishment as needed.
• Collaborate with teammates and supervisors to ensure smooth store operations during peak hours.
• Demonstrate strong product knowledge to upsell and cross-sell relevant items when appropriate.
• Adhere to security, safety, and loss prevention procedures at all times.
• Document and report customer feedback and issues to the appropriate team for resolution.

Qualifications and Requirements

• Currently enrolled in or recently completed a University degree (Bachelor) with a focus relevant to retail or business preferred.
• Internship-level role with a proactive attitude toward learning and adapting to a fast-paced environment.
• Basic math skills and high accuracy in cash handling.
• Excellent communication and interpersonal skills in Arabic and English.
• Strong attention to detail, reliability, and a customer-service mindset.
• Ability to stand for extended periods and lift moderate weights as needed.
• Availability to work flexible shifts, including evenings, weekends, and holidays as required by store staffing needs.

Required Skills

• Customer Service Excellence
• Point-of-Sale (POS) Proficiency
• Cash Handling and Reconciliation
• Communication and Active Listening
• Problem-Solving and Conflict Resolution
• Team Collaboration
• Time Management and Multitasking
• Basic Computer Literacy

Benefits and Perks

• Competitive internship stipends and potential for full-time opportunities based on performance.
• Comprehensive training and ongoing professional development.
• Employee discounts on store products and services.
• Supportive, inclusive team culture with opportunities for advancement.
• Eligibility for performance-based bonuses and recognition programs.