Job Description

Roles & Responsibilities

SYSTEMS TECHNICIAN IV Summary

Software Support Representative primary provides software support for the Joint Battle Command Platform and Mounted Mission Command Software systems at Amman, Jordan

How the JBCP and MMC-S representatives will make an impact:

• Subject Matter Expert on all Joint Battle Command Platform (JBC-P) and Mounted Mission Command Software (MMC-S)
• Ensure all JBC-P/MMC-S software is operational
• Ensure that all transceivers are properly configured and can access the network.
• Provide Commanders and Staff with recommendations on how to best leverage JBC-P/MMCS systems to meet their operational needs
• Mentor and provide over the shoulder training to unit soldiers on JBCP/MMCS capabilities, fault isolation, and repair procedures
• Attend G6/S6 Shift change briefings and participate in conference calls to identify issues with JBC-P/MMC-S systems
• Works in concert with CECOM Logistics Assistance Representatives (LARS) to ensure faulty LRUs are processed and replaced through the standard army supply system.
• Maintain Master hard drive, when new software is fielded, check hard drive to ensure all unit maps are loaded prior to mass hard drive burns

WHAT YOU LL NEED TO SUCCEED

Education: Associates of Arts/Associates of Science

Experience: 5+ years of related experience

Technical skills: JBC-P and MMC-S experience

Security clearance level: Secret

US Passport with at least two years remaining

Obtain and Maintain Kuwait and Jordan Work Visas

Pass CRC deployment Requirements

Some travel is required

Desired Candidate Profile

Ensure all JBC-P/MMC-S software is operationalEnsure that all transceivers are properly configured and can access the network.Provide Commanders and Staff with recommendations on how to best leverage JBC-P/MMCS systems to meet their operational needsMentor and provide over the shoulder training to unit soldiers on JBCP/MMCS capabilities, fault isolation, and repair procedures Attend G6/S6 Shift change briefings and participate in conference calls to identify issues with JBC-P/MMC-S systemsWorks in concert with CECOM Logistics Assistance Representatives (LARS) to ensure faulty LRUs are processed and replaced through the standard army supply system.Maintain Master hard drive, when new software is fielded, check hard drive to ensure all unit maps are loaded prior to mass hard drive burns

Education: Associates of Arts/Associates of ScienceExperience: 5+ years of related experienceTechnical skills: JBC-P and MMC-S experienceSecurity clearance level: SecretUS Passport with at least two years remainingObtain and Maintain Kuwait and Jordan Work VisasPass CRC deployment Requirements