Job Description

Roles & Responsibilities

As Coordinator Vendor Operations, you will monitor and optimize vendor performance across our food vendors, local shops and tMart verticals, with a direct focus on reducing delays and cancellations. You will leverage data analytics to build performance dashboards, track core KPIs, and implement solutions for operational issues. Acting as a vital support resource, you will be handling day-to-day requests from Account Managers to maintain seamless coordination across teams.

• Restaurant Performance Data Analysis & Reporting.
• Ensures & improves the restaurant s operation and increase the order acceptance rate, reduce vendor delay through understanding/analysing key data.
• Implement new configurations to support operations.
• Identify causes of operational issues as well as symptoms, diagnosis, and cure.
• Collaborative problem solving with many different stakeholders in the business: Account management, Training team, Driver operations etc.

Desired Candidate Profile

Bachelor s Degree.

• 2-3 years experience in operations or logistics. food/grocery tech industry is highly desirable.
• The ability to quickly adapt to new environment and systems so you can hit the ground running.
• A highly organized and detail-oriented with an analytical mindset.
• Advanced Excel and Data Interpretation Skills (Pivots/Spike Analysis/VlookUp/XlookUp)
• Strong communication skills, both written and verbal.