Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Our Food & Beverage Server creates exceptional dining experiences by delivering attentive, personalized service and expertly presenting our food and beverage offerings. You will anticipate guests' needs, provide knowledgeable menu recommendations, and ensure every interaction reflects the highest standards of hospitality.

What You Will Do:

• Deliver an exceptional dining experience by expertly presenting food and beverage menu items, describing their ingredients, origins, flavors, and preparation methods.
• Enter guest orders, including special requests or dietary requirements, into the hotel's point-of-sale (POS) system and coordinate with the culinary team to ensure timely service.
• Verify completed orders for accuracy and deliver food and beverages promptly while maintaining quality and presentation standards.
• Anticipate guests' needs, monitor satisfaction throughout the dining experience, provide thoughtful recommendations, and respond promptly and professionally to guest requests or concerns.
• Accurately prepare and process guest checks, including cash, credit card, complimentary, and void transactions, in accordance with hotel procedures.
• Set up, maintain, and break down dining tables, buffets, and food stations while ensuring cleanliness and presentation standards are consistently met.
• Maintain a clean, organized, and safe work environment while collaborating professionally with colleagues and supervisors.

What You Bring:

• High school diploma or equivalent.
• Minimum of 2 years of experience in a restaurant, luxury hotel, or upscale dining environment.
• Strong food and beverage knowledge with a passion for delivering exceptional guest experiences.
• Excellent verbal communication skills in both Arabic and English.
• Strong attention to detail and the ability to multitask in a fast-paced environment.
• Flexibility to work a rotating schedule, including mornings, evenings, weekends, and public holidays.

What We Offer:

• Competitive salary and comprehensive benefits package.
• Excellent training and career development opportunities.
• Complimentary dry cleaning for employee uniforms.
• Complimentary employee meals.

Schedule & Hours:

• Full time Job.
• Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.