Company description

Join us at Accor, where life pulses with passion. As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world.

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart. Join us and become a Heartist®.

Job description

Maintenance agent-technician

You perform highly diversified duties to install, troubleshoot, repair and maintain the property’s facilities and equipment to ensure a safe and functional environment for the guests.

Key responsibilities:

• Ensure smooth functioning and maintenance of all hotel engineering systems and equipment.
• Carry out preventive and breakdown maintenance for electrical, plumbing, HVAC, kitchen, and mechanical equipment as assigned.
• Monitor and maintain hotel utilities including DG sets, pumps, air-conditioning systems, lighting, and water supply systems.
• Respond promptly to maintenance requests and guest complaints related to engineering services.
• Ensure all work is completed in accordance with hotel standards and safety procedures.
• Maintain proper records of maintenance activities, equipment logs, and daily checklists.
• Coordinate with external vendors and contractors whenever required.
• Ensure energy conservation practices are followed within the department.
• Maintain cleanliness and organization of the engineering workshop and work areas.
• Assist in installation and repair works across the hotel premises.
• Support departmental objectives to achieve operational efficiency and guest satisfaction.

General responsibilities:

• Be fully conversant with hotel fire and life safety/emergency procedures.
• Comply with hotel and department policies and procedures at all times.
• Attend all briefings, meetings, and trainings as assigned by management.
• Report for duty on time wearing clean and complete uniform at all times.
• Maintain a high standard of personal appearance and hygiene at all times.
• Perform any other reasonable duties assigned by the management of the hotel.

What is in it for you:

• Employee benefit offering discounted rates in Accor worldwide.
• Learning programs through our academies.
• Opportunity to develop your talent and grow within your property and across the world.
• Ability to make a difference through our corporate social responsibility activities.

What you will be doing:

• Inspect and perform preventative maintenance on property’s facilities and equipment.
• Inspect all areas of the property for safety issues and take immediate corrective action.
• Assist guests regarding property facilities in an informative and helpful way.

Qualifications

Your experience and skills include:

• Relevant education.
• Relevant building maintenance experience is an asset.
• Strong interpersonal and problem-solving abilities.
• Highly responsible and reliable.

Additional information

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Diversity and inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.