Company description

About Orient Express
Artisan of travel since 1883, Orient Express sublimates the art of travel with its luxury trains, hotels, and sailing yachts. The brand has just launched its first hotel, Orient Express La Minerva, in Rome – which will be followed by Orient Express Venezia at Palazzo Donà Giovannelli in 2026. The experience continues with the recent launch of La Dolce Vita Orient Express train, followed by Orient Express Corinthian in 2026, the first of two Orient Express sailing yachts, and finally, the return of L’Orient Express train to railways. Since 2022, Orient Express is part of Accor Group’s leading collection of luxury brands with a century-old legacy in the hotels and fine-dining sectors. In 2024, Accor and LVMH entered into a strategic partnership to accelerate the development of Orient Express.

Job description

• Provide professional and personalized wine recommendations, pairing suggestions, and beverage guidance to guests.
• Perform wine service according to fine-dining and five-star hotel standards, including correct presentation, opening, and pouring techniques.
• Support the management, organization, and maintenance of the wine cellar, ensuring proper storage conditions and stock rotation.
• Assist in monitoring wine inventory levels, reporting shortages, breakages, and quality issues.
• Contribute to the development, updating, and presentation of the wine list in line with the restaurant’s concept and positioning.
• Collaborate closely with the kitchen brigade to ensure harmonious food and wine pairings.
• Support the training of service staff on wine knowledge, service techniques, and beverage upselling.
• Ensure compliance with hygiene, safety, and food & beverage service standards.
• Assist in controlling beverage costs, minimizing waste, and supporting revenue optimization through informed sales.
• Manage guest preferences, special requests, and VIP experiences with discretion and professionalism.
• Participate in wine tastings, supplier meetings, and product evaluations as required.
• Uphold the hotel’s brand values, grooming standards, and luxury service culture at all times.

Additional information

A competitive salary package
ALL - Heartist® Program: Employee benefit card offering discounted rates at all Accor locations and partner venues worldwide.
Learning & development: Opportunity to develop your talent and grow within your property and across the world!