Company description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.

Job description

Consistently offer professional, friendly and engaging service.
Ensure prompt and courteous service is extended to both internal and external customers.
Escort visitors during site inspections.
Prioritize all telephone calls and in-person visitors, scheduling appointments as required.
Maintain a positive relationship with all guests, vendors, colleagues and global sales network.
Ensure all sales promotional literature is current and updated.
Update convention bureau lists.
Prepare and disseminate month-end reports.
Provide all administrative duties for the sales office.
Assist with the maintenance of accounts, contact, activity and business details within appropriate software applications.
Follow departmental policies and procedures.
Follow all safety policies.
Other duties as assigned.

Qualifications

• Previous sales or administrative experience preferred.
• Computer literate in Microsoft Windows applications and/or relevant computer applications required.
• University/College degree in a related discipline an asset.
• Excellent communication skills, both written and verbal required.
• Strong interpersonal and problem-solving abilities.
• Highly responsible and reliable.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.