Company description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.

Job description

Consistently offer professional, friendly and engaging service.
Prepare and serve hot and cold beverages, including coffee, tea, and specialty drinks including latte arts.
Operate coffee equipment, such as espresso machines and grinders.
Have full knowledge of beverage lists and promotions and all menu items, garnishes, contents and preparation methods.
Assist guests regarding menu items in an informative and helpful way.
Follow outlet policies, procedures and service standards.
Follow all safety and sanitation policies when handling food and beverage.
Ensure excellent first impression of the guest by practicing excellent personal hygiene and impeccable cleanliness of the outlet.
Provide unique dining experiences to all of our guests through warm, personal and detailed service in an upscale, fast paced environment.

Qualifications

• Previous barista experience required.
• Point of sale system experience is an asset.
• Excellent communication and organizational skills.
• Strong interpersonal and problem solving abilities.
• Highly responsible and reliable.
• Ability to work well under pressure in a fast paced environment.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.

Additional information

• Experience is an asset.
• Prior experience working with Opera or a related system.
• Strong interpersonal and problem solving abilities.
• Fluency in English, additional languages are a plus.