Company description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job description

• Consistently offer professional, friendly and engaging service.
• Greet, check in and settle guest accounts while ensuring all service standards are followed.
• Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float.
• Handle guest requests, questions and concerns effectively and promptly.
• Promote a professional team environment.
• Follow department policies, procedures and service standards.
• Perform any and all other tasks assigned by management.
• Uphold the highest standard of internal and external customer service at all times.

Qualifications

• Proficient in the English language (verbal and written); a second language is an asset.
• Required knowledge of Windows Office Suite.
• Must be able to handle multiple tasks in a dynamic, fast-paced environment.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Strong interpersonal and problem-solving abilities.
• Able to stand for long periods, at least 9 hours per shift.