Description

As a compliance manager at Tarjama, you will be responsible for ensuring the organization's ongoing compliance with applicable ISO standards, regulatory requirements, and internal governance frameworks. The role leads compliance monitoring, documentation control, internal audit activities, certification maintenance, and implementation of new management system standards, including emerging frameworks related to AI governance, privacy, and business continuity.

The compliance manager plays a critical role in safeguarding certification status, reducing compliance risks, strengthening internal controls, and promoting a culture of quality, continuous improvement, and regulatory compliance across the organization.

Requirements

Compliance management & governance

• Ensure compliance with applicable ISO standards, regulatory requirements, and internal policies.
• Monitor regulatory changes and assess their impact on the organization.
• Support the development and continuous improvement of compliance frameworks and governance controls.

Internal audit & compliance reviews

• Develop and lead the annual internal audit program across certified management systems.
• Conduct audits, report findings, and monitor corrective actions to closure.
• Evaluate the effectiveness of processes, controls, and compliance activities.

Documentation management & ISO compliance

• Manage and maintain the organization’s controlled documentation system across multiple ISO certifications, ensuring all documents are properly created, reviewed, approved, and archived.
• Plan and execute scheduled reviews of policies, procedures, and work instructions in line with ISO requirements and internal governance timelines.
• Ensure timely updates of documentation following process changes, regulatory updates, audit findings, or operational improvements.
• Collaborate with process owners to ensure all operational changes are accurately reflected in controlled documentation.

Certification & standards management

• Coordinate surveillance, recertification, and external audits.
• Support the implementation and maintenance of ISO standards, including ISO 9001, ISO/IEC 42001, ISO 27001, ISO 27701, and ISO 22301.
• Act as the primary liaison with certification bodies and external auditors.

Risk, non-conformance & continuous improvement

• Manage compliance risks, non-conformances, and corrective action processes.
• Facilitate root cause analysis and drive continuous improvement initiatives across the organization.

Training, reporting & stakeholder support

• Deliver compliance awareness and training programs.
• Prepare compliance reports, audit summaries, and management review inputs.
• Provide guidance to stakeholders on compliance requirements and best practices.

Qualifications

• Bachelor's degree in quality management, business administration, engineering, information systems, risk management, or a related field.
• Professional certification as an ISO 9001 lead auditor is required.
• Minimum of 8 years of experience in compliance management, quality management, governance, risk management, or a related field.
• Proven experience in planning, conducting, and managing internal audit programs.
• Hands-on experience managing ISO-certified management systems and compliance frameworks.
• Experience coordinating external audits, certification activities, and regulatory compliance reviews.
• Strong knowledge of ISO standards, particularly ISO 9001, with familiarity with ISO 27001, ISO/IEC 42001, ISO 27701, and ISO 22301 considered an advantage.
• Experience in document control, policy development, and management system documentation.
• Knowledge of risk management, corrective action processes, and continuous improvement methodologies.
• Strong analytical, problem-solving, and organizational skills.
• Excellent communication, stakeholder management, and training facilitation skills.
• Proficiency in Microsoft Office applications and document management systems.
• Experience within technology, AI, professional services, or other regulated industries is preferred.
• Additional certifications related to auditing, compliance, information security, privacy, or AI governance are considered an advantage.