On-site Full Time
Wiley -
Jordan , Amman
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Wiley

Job Details

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what s next to power infinite possibilities for our customers, colleagues and society at large.

The Editorial Assistant is an entry-level position responsible for executing the daily tasks of the journal(s) and/or project(s) assigned to them in accordance with client expectations. You ll play a vital role in supporting the smooth running of the editorial process, ensuring timely and high-quality support for editors, authors, and other stakeholders.

Provides support to the Managing Editor, Senior Managing Editor, and/or Client Manager through manuscript processing tasks, email-based tasks, or special projects. Requires an understanding of the overall peer review process from submission to acceptance and knowledge of a submission system to perform basic manuscript processing. Understands how assigned duties relate to others in their department and how their department integrates within their division and business unit. Has no supervisory responsibilities but may assist in training other colleagues on their assigned projects. Follows established guidelines for communication and demonstrates critical thinking skills in relation to their assigned tasks. Impacts own team by providing high-quality customer service and meeting established productivity goals and deadlines. May assist with projects as directed by the other members of the Editorial Division. Communicates proactively and escalates properly with colleagues and managers on a regular basis. Upholds high standards of professionalism and courtesy when working with colleagues and clients.

Desired Candidate Profile

Can communicate in English, both written and verbal, to a professional standard.

Can utilise strong time management skills to manage a number of varied tasks and timelines effectively.

Have strong critical thinking and decision-making skills.

Prioritises customer service through problem-solving, knowledgeable support, and professional and helpful communication at all times.

Ability to prioritise and manage multiple tasks within a time-driven, deadline-based environment.

Excellent organisational and time management skills.

Excellent verbal and written communication skills.

A Bachelor s degree

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Jordan, Amman