Job Title:  WAM Liaison Officer          

Department: WAM/ Operations  

Position Grade: D

Reports to: TFM Training Lead/WAM Operations Manager                

No. of subordinates:   Direct:  0     Indirect: 0

Working time %: 100%

Location: MAG Jordan – Amman, Zarqa, with travel to project operational areas outside of these location.

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MAG’s Vision is a safe future for women, men and children affected by violence, conflict and insecurity. People will live in communities where their rights are upheld, with dignity and choice and free from fear from mines, explosive remnants of war (ERW) and the impact of small arms and light weapons and ammunition.

MAG’s Mission is to save lives and build safer futures. We will use our core skills and distinctive competence to save lives through the removal of mines and ERW, and reduce the impact of small arms, light weapons and ammunition on people and communities. How we do this is as important as what we do – we work primarily with and for communities, for us ‘it’s all about people’.

MAG’s Values. Our values come to life through our actions, every day. How we act has an impact on others. As someone who works at MAG, you can help to create a positive culture by demonstrating our values through your own behaviour and actions. Everyone has a role to play in shaping our culture. Everyone should understand our values and is encouraged to think how they are relevant to their individual role.

DETERMINED - We work with purpose.

EXPERT - Through excellence and expertise we build trust.

INTEGRITY - We strive to do the right thing.

COMPASSION - People come first in everything we do.

INCLUSIVE - We are inclusive, and we value diversity.

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Job Purpose

The Liaison Officer will provide dedicated coordination and administrative support to facilitate the effective delivery of the International Ammunition Technician Course conducted in Jordan for Jordanian Armed Forces (JAF) personnel. The role is specifically designed to assist the newly deployed Training Lead (TL) in managing daily and weekly operational, logistical, translation, and coordination requirements associated with the course, ensuring smooth communication between stakeholders and uninterrupted execution of training activities.

The Liaison Officer will support translation of technical training delivering as required, other duties will be to ensure that all enabling functions, such as coordination with military counterparts, scheduling, documentation, and logistical follow‑up, are managed efficiently and in accordance with organisational procedures and national protocols.

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Principal Responsibilities

Liaison, Coordination and Representation

1. Act as the day‑to‑day liaison between the project team, the Technical Field Managers (TFMs) Training Lead, and designated Jordanian Armed Forces (JAF) focal points.
2. Facilitate official communication and coordination with JAF and administrative offices to support course implementation.
3. Translate training delivery where needed.
4. Coordinate access permissions, entry procedures, and movement within military installations in line with national military regulations.
5. Support the TFMs in arranging meetings, briefings, and coordination sessions with JAF counterparts and other relevant stakeholders.
6. Represent the organisation in routine coordination meetings when required and relay outcomes to the TFMs and project management.
7. Ensure cultural and institutional sensitivities are respected in all interactions with national counterparts.
8. Understand all stakeholder organisational structures and operate within their boundaries.
9. Ensure relevant and transparent communications on all program issues.
10. Ensure the integrity of MAG’s organisational profile in all external communications (written and verbal).

Project Planning and Monitoring

1. Responsible for Procurement and logistics planning, coordination, follow up on deliveries with procurement and logistics department. 
2. Assist the TFMs in preparing and maintaining detailed weekly and daily activity plans for the duration of the course.
3. Track implementation of planned activities, including classroom sessions, practical exercises, site visits, and administrative milestones.
4. Maintain an updated course schedule and ensure timely dissemination of changes to all concerned parties.
5. Monitor the availability and readiness of training venues, equipment, and supporting services, and follow up with responsible entities to resolve issues.
6. Support the organization of opening and closing ceremonies, official visits, and evaluation events as required.
7. Highlight and address the TFMs problems that partner organisations encounter during partner collaboration and cooperation.

Information Management

1. Ensure collection of the required data.
2. Provide data to the Information Management Unit in the appropriate formats.
3. Undertake data entry, analysis, and reporting as required.
4. Maintain organised records of participant lists, attendance sheets, contact details, and official correspondence related to the course.
5. Manage the flow of information between the TFMs, project team, and JAF counterparts to ensure all stakeholders have accurate and up‑to‑date information.
6. Ensure that all documentation is stored, archived, and shared in accordance with organisational information management procedures.
7. Support the preparation and translation (if required) of administrative documents, schedules, and routine correspondence between English and Arabic.

Reporting

1. Submit weekly activity plans and reports to the TFM-TL and other persons as required.
2. Maintain clear and efficient communication with the TFMs and other team members as necessary, ensuring effective reporting when needed.
3. Provide the TFMs with regular updates on coordination status, emerging issues, and required follow‑up actions.
4. Draft short weekly coordination summaries highlighting key activities, challenges, and mitigation measures.
5. Maintain logs of meetings, decisions, and action points, ensuring they are tracked to completion.
6. Support the compilation of end‑of‑course administrative reports and lessons learned related to coordination and logistics.