The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals. As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator - the highest-ranking official of the UN Development System and Representative of the UN Secretary-General at country level - support countries in the achievement of their development priorities and the attainment of the SDG's. In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda and embodies the UN 2.0 shift- anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture.

The Associate Communications Officer will lead the development and implementation of the UN Country Team s communication strategies in close collaboration with the leadership and communication focal points of UN entities; Contribute to the development of common UNCT messaging on collective priorities and lead media engagement efforts to ensure advocacy messages effectively reach target audiences; Support the Resident Coordinator s engagement with external partners by ensuring appropriate visibility and comprehensive media and social media coverage; Lead interagency communication initiatives, media campaigns, and UN system-wide events in collaboration with relevant UN entities, media outlets, government partners, and other stakeholders, ensuring that key messages and advocacy efforts are effectively communicated; Coordinate the UN Communication Group, facilitating agency engagement and contributions to collective initiatives, events, and campaigns to strengthen the One UN voice and ensure that the UN Jordan website and social media platforms are regularly updated with relevant content, publications, news, and events, while facilitating stakeholder and public access to these platforms. The position is located in the United Nations Resident Coordination Office (RCO) in Amman, Jordan, under the direct supervision of the Head of the Resident Coordinator Office.

Responsibilities Within delegated authority, the incumbent will be responsible of the following duties:

• Contribute to the implementation of communications strategies that raise awareness, drive engagement, build support and have measurable impact with target audiences.
• Contribute to gathering insights and analysis from traditional, social, and digital media monitoring, including public narratives and areas of reputational risk to inform communications strategy.
• Contribute to the drafting compelling narratives and messaging on the work of the UN that engage target audiences across different channels and platforms.
• Contribute to media mapping, reaching out to and fostering relationships with traditional and new media outlets.
• Contribute to the development of media lines, including in crisis situations and on sensitive issues.
• Contribute to the planning and coordination of press conferences, briefings, and media events.
• Contribute to the creation of compelling content that is optimized to reach target audiences across a range of platforms and channels.
• Contribute to the drafting and production of communications products, such as press releases, press statements, web stories, reports, and infographics.
• Contribute to the development and implementation of communications campaigns that engage and have measurable impact with target audiences through appropriate channels and platforms.
• Contribute to development and coordination of strategic communications partnerships with internal and external stakeholders to reach target audiences and maximize impact.
• Contribute to the delivery of in-person outreach and advocacy strategies and campaigns to engage target audiences and advance UN priorities.
• Contribute to the creation of content, interviews, news and programming for UN and/or community radio channels and podcasts.
• Contribute to the creation and updating of policy, guidance and/or training related to strategic communications, in consultation with all relevant stakeholders.
• Assist in the preparation of reporting and inputs for strategic communications in the context of regular reporting to governmental bodies.
• Keep abreast of the latest trends in communications and maintain expertise in relevant and emerging technologies.
• Maintain confidentiality, integrity, and discreet handling of sensitive information in compliance with the UN data privacy, security requirements, and standards.
• Monitor, analyse and report on communications approaches, activities and strategies to assess their performance and effectiveness.
• Contribute to the collection and analysis of data as well as identification of trends or patterns and provides draft insights through graphs, charts, tables and reports using data visualization methods for data-driven planning, decision-making, presentation and reporting.

Competencies

Desired Candidate Profile

• Advanced university degree (Master s degree or equivalent) in communication, journalism, international relations, digital communications or related field. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
• Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is an advantage.
• A minimum of two (2) years of progressively responsible experience in communications, international relations, or other relevant areas is required.
• Demonstrated knowledge of strategic communications principles and practices is required.
• Demonstrated knowledge of risks to information integrity - misinformation, disinformation, hate speech, and threats in fragile, post conflict, and crisis environments is desirable.
• Demonstrated skills in data visualization tools to create charts, graphs, and visual outputs is desirable.
• Demonstrated skills in collecting, processing, and analysing large volumes of unstructured and structured data is desirable.
• Demonstrated knowledge of current and emerging digital media platforms, their principles and technologies is desirable.
• One (1) year or more of experience in data analytics or related area is desirable.
• English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is required.