Identify, develop, and pursue new business opportunities to expand the customer portfolio and generate revenue growth.

Conduct regular sales calls, meetings, and field visits to prospective and existing customers in accordance with the sales plan.

Promote and sell freight forwarding and logistics solutions, including Ocean, Air, and Ground transportation services.

Build and maintain strong customer relationships by understanding client needs and providing tailored logistics solutions.

Prepare and submit customer visit reports, sales activity updates, and market feedback through the company CRM system.

Coordinate with Sales Support and Operations teams to ensure timely and accurate handling of customer requests and shipments.

Resolve customer complaints and service-related issues while maintaining high levels of customer satisfaction.

Achieve assigned monthly, quarterly, and annual sales targets and contribute to overall business growth.

Continuously promote new services and value-added solutions to existing and potential customers.

Conduct market research and monitor industry trends to identify new sales opportunities and maintain competitiveness.

Maintain accurate customer, shipment, and sales records within company systems.

Participate in company training programs and comply with all organizational policies, procedures, and commercial guidelines.

Desired Candidate Profile

Bachelor's degree in business administration, Marketing, Logistics, Supply Chain Management, International Business, or a related field.

Minimum of 3 years of sales experience within the freight forwarding, logistics, or supply chain industry.

Proven experience in Ocean Freight, Air Freight, and Land Transportation services for both import and export operations.

Strong knowledge of freight forwarding, logistics operations, and supply chain management concepts.

Knowledge of transportation regulations, cargo handling procedures, and special or dangerous cargo requirements.

Strong sales, negotiation, and business development skills with a proven ability to achieve sales targets.

Excellent customer relationship management and communication skills.

Strong organizational, time management, and problem-solving abilities.

Proficiency in CRM systems and Microsoft Office applications.

Fluent in English, both written and verbal; Arabic is an advantage.

Ability to work independently, manage multiple priorities, and thrive in a target-driven environment.

Strong interpersonal skills, active listening, emotional intelligence, and the ability to build long-term client relationships.